Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Jessica Lowman

Council Bluffs,IA

Summary

Knowledgeable medical operations leader with proven track record in optimizing operational efficiency and streamlining processes. Successfully managed large teams and implemented strategic initiatives that improved productivity and reduced costs. Demonstrated leadership and problem-solving skills to drive continuous improvement and achieve organizational goals.

Overview

11
years of professional experience
3
Certification

Work History

Immanuel Pathways

Registered Nurse Case Manager
08.2024 - Current

Job overview

  • Evaluate patient progress and adjust care plans accordingly, ensuring continuity of care across all healthcare settings.
  • Provide education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
  • Collaborate with Advanced Practitioners and other healthcare providers to ensure appropriate resource utilization for complex cases.
  • Participated in on-call rotations to deliver after-hours care.
  • Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.

CHI Health Clinic

Clinic Administrator
07.2021 - 08.2024

Job overview

  • Enhanced patient and employee satisfaction with timely communication and proactive problem-solving strategies.
  • Evaluated staff performance regularly, providing constructive feedback and implementing improvement plans as needed.
  • Reduced patient wait times by optimizing appointment scheduling and effectively managing staff workload.
  • Led employee engagement initiatives to boost morale, resulting in increased job satisfaction rates among clinic staff members.

CHI Health Clinic

Nurse Clinical Supervisor
05.2015 - 07.2021

Job overview

  • Improved patient care by implementing evidence-based nursing practices and protocols.
  • Assessed ongoing staff competencies through skills checklists and direct observation during clinical rounds.
  • Conducted root cause analysis on adverse events or near misses, developing corrective action plans to prevent future occurrences.
  • Addressed concerns raised by patients or their families promptly, actively working towards resolutions that met their needs.

CHI Mercy Hospital

Emergency Room Registered Nurse
08.2013 - 05.2015

Job overview

  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.


Education

College of Saint Mary
Omaha, NE

Master of Science from Organizational Leadership
12.2022

University Overview

Nebraska Wesleyan University
Omaha, NE

Bachelor of Science from Nursing
05.2015

University Overview

Skills

  • Operational Efficiency
  • Strategic Planning
  • Process Improvement
  • Quality Assurance

Certification

  • Registered Nurse License (RN) - State Board of Nursing.
  • Basic Life Support Certification (BLS)
  • Mental Health First Aid Certified
  • Dementia Care Certified

Timeline

Registered Nurse Case Manager
Immanuel Pathways
08.2024 - Current
Clinic Administrator
CHI Health Clinic
07.2021 - 08.2024
Nurse Clinical Supervisor
CHI Health Clinic
05.2015 - 07.2021
Emergency Room Registered Nurse
CHI Mercy Hospital
08.2013 - 05.2015
College of Saint Mary
Master of Science from Organizational Leadership
Nebraska Wesleyan University
Bachelor of Science from Nursing

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Jessica Lowman