Jessica L. Pappalardo
Brunswick
Summary
Dedicated to creating a highly successful, guest-centric environment. Committed to fostering diversity, innovation, belonging, sustainability, and a people-first culture. Expertise in developing leaders, coaching, and influencing behaviors for impeccable service, flawless operations, and effective merchandising. Skilled in driving increased financial results through in-store and omni-channel experiences. Committed to supporting the career goals of fellow team members.
Overview
18
18
years of professional experience
Work History
Senior District Sales Manager
Yankee Candle Company, Newell Brands Home Fragrance
07.2007 - Current
- Hired in July 2007 as the Store Manager
- Trained and developed a sales focused team
- Achieved our non-comp budget projections
- Daily store operations
- Promoted May 2008 to the Training Store Manager
- Trained 15 new Store Managers
- Trained 4 new Assistant Store Managers
- Trained and developed my Assistant Store Manager for next level careers
- Covered multiple districts as their acting Training Store Manager
- Multi-Unit Management
- Mentored 2 new Training Store Managers as they transitioned into their new role
- Worked with our corporate partner to update Smart Start for Store Managers and Assistant Store Managers (A complete guide to on boarding and training)
- Partnered with various Training Store Managers to update Store Operations, Store Report Workbook, and the Backroom Organization Guide
- Interviewed potential Training Store Managers and Visual Store Managers
- Assisted in opening over 30 new locations
- Promoted July 2010 to District Sales Manager of District 11
- Identified, recruited, and hired a sales focused store management team for District 11
- Created an engaged, energetic, goal focused district
- District 11 is very sales driven and strives to achieve all controllable KPI’s
- Trained and developed a Training Store Manager and Visual Training Manager for District 11
- Developed my Training Store Manager for next
- She was promoted to DSM
- Developed my Visual Training Manager for next
- She aspired to be part of the Visual Merchandising Team
- Recently promoted to
- Started to develop a TSM and VTM backup
- As the TSM/ VTM program transitioned to the Senior Store Manager program, I had a Store Manager identified a promoted into the program
- I am not a Co-lead of the program
- Helped to onboard 7 District Sales Managers
- Covered 6 various districts
- Opened over 30 stores throughout the country
- Hosted meetings on Assistant Manager, Store Manager and Regional levels
- Hosted a meeting for a group as large as 250 people
- Achieved success results year over year in budget, comp sales, ADS, conversion, guest experience and P&L
- January 2021, Additional Assignment, Leader of the Senior Store Leadership Program
- As a leader in this program, I work to coach, development, and mentor the future leaders of our company
Education
Paramedics / Emergency Medicine
Youngstown State University
Skills
- Staff training and development
- Employee motivation
- Operations management
- Strategic planning
- Inventory control
- Key relationship development
- Sales management
- Performance analysis
- Team building practices
- Multi-unit management
- Team building
- Leadership development
- Business and operations analysis
- Training and coaching
Relocation
Denver, Colorado
Special Achievements
- Awarded lowest turnover, 2013-2022
- Top 5 DSM award based on Key Point Objectives and Leadership, 3
- Awarded lowest shrink, 2014-2022
- Top 5 Guest Experience, 2015-2022
- Leader of Project Streamline, A complete overhaul of store operations and organization
- Lead Senior Store Manager Program
- Ray Women in Business
- Newell Brands Employee Recognition Lead
- Newell Brands Wellness Pillar – Site Ambassador
- Yankee Candle Hiring and Recruitment Lead
Timeline
Senior District Sales Manager
Yankee Candle Company, Newell Brands Home Fragrance
07.2007 - Current
Paramedics / Emergency Medicine
Youngstown State University
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