Jessica Luna
Lakewood,CO
Summary
Proven Health Aide and Food Service Worker at Jefferson County Public Schools, adept in emotional support and certified in CPR/AED. Excelled in streamlining documentation and enhancing student care, demonstrating exceptional communication and decision-making skills. Achieved significant improvements in student comfort and safety standards compliance, showcasing a commitment to excellence and positive outcomes.
Overview
5
5
years of professional experience
Work History
Health Aide
Jefferson County Public Schools, Deane Elementary
09.2021 - Current
- Improved student comfort by providing attentive and compassionate care.
- Monitored students, ensuring timely interventions.
- Recorded student information in student journals and notified district nurse of changing or unusual conditions.
- Streamlined documentation processes, maintaining accurate records of student progress and interventions.
- Contributed to a positive work atmosphere through effective teamwork, communication, and collaboration with colleagues.
- Provided emotional support during difficult times, fostering trust and positive relationships with students and parents.
- Administered medications as prescribed, reducing errors and ensuring proper dosing schedules were followed.
- Performed housekeeping tasks for a clean environment conducive to health.
- Provided mobility assistance when students are injured and have trouble walking.
- Entertained students by reading aloud, providing coloring or other entertainment within the confines of school and engaging in conversation.
- Use infinite campus to maintain records of services performed and condition of students.
- Managed 30-50 students in the health room, and 20-30 incoming calls.
Food Service Worker
Jefferson County Public Schools, Varying Schools
08.2019 - 09.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted students and staff at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with students and staff to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Served over 400 students daily.
Education
Medical Assistance Certificate - Medical Assisting
Emily Griffith Technical College
Denver, CO06.1993
High School Diploma -
Abraham Lincoln High School
Denver, CO06.1992
Skills
- Organized
- Communication
- Documentation
- Decision-Making
- Goal-Oriented
- Phone Etiquette
- Customer Service
- Cash Handling
- Adaptable
- Team player
- Positive Attitude
- Fast learner
- Emotional Support
- CPR/AED certified
- Student Care
- Problem Solving
Timeline
Health Aide
Jefferson County Public Schools, Deane Elementary
09.2021 - Current
Food Service Worker
Jefferson County Public Schools, Varying Schools
08.2019 - 09.2021
Medical Assistance Certificate - Medical Assisting
Emily Griffith Technical College
High School Diploma -
Abraham Lincoln High School
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