Every summer I enjoy volunteering my time at ECD Art camp I believe it is important give back to your community When I am not volunteering you can find exploring the outdoors, trails, biking and sunsets
Jessica Luong
Los Altos,CA
Summary
My name is Jessica Luong, I’m 17 years old and I am a senior at Palo Alto High School . This past summer I worked as a receptionist at University Investments in Palo Alto. I really enjoy connecting with people and offering excellent customer service as well as administrative support.
Overview
3
3
years of professional experience
Work History
Babysitter
Private Families
03.2022 - Current
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
Receptionist
University Investments Inc.
06.2024 - 08.2024
- Provided excellent customer service.
- Welcomed clients by greeting them in person or over the phone providing positive first impression.
- Managed high-volume phone calls, directing inquiries to appropriate personnel.
- Administrative support.
- Scheduled and confirmed appointments.
- Contributed to team effectiveness
Education
Senior Year -
Palo Alto High School
Palo Alto, CASkills
- Communication Skills
- Customer Service
- Strong Work Ethic
- Telephone Etiquette
- Multi-tasking
- Organizational Skills
- Reliability and punctuality
Interests
Timeline
Receptionist
University Investments Inc.
06.2024 - 08.2024
Babysitter
Private Families
03.2022 - Current
Senior Year -
Palo Alto High School