Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Lupercio

Roswell

Summary

Dynamic Phlebotomist with extensive experience at Vitalant, adept in venipuncture and patient care, showcasing exceptional interpersonal communication and problem-solving skills. Proven track record in enhancing patient experience and compliance, alongside a commitment to health and safety standards. Demonstrated leadership in conducting blood drives, significantly boosting community engagement.

Overview

9
9
years of professional experience

Work History

Phlebotomist

Vitalant
11.2021 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Verified patients' identification for proper sample collection.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Cashier

Walgreens
05.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Hobby Lobby
05.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Carhop

Sonic
07.2016 - 04.2018
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Education

Roswell High School
Roswell, NM
05.2019

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Venipuncture expertise
  • Geriatric phlebotomy
  • Hemoglobin testing
  • Staff management
  • Personal protective equipment usage
  • Health and safety
  • Medical terminology
  • Emergency response training
  • Therapeutic phlebotomy
  • Proper labeling
  • Donor screening
  • Time management
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Organizational skills
  • Excellent communication
  • Finger stick method
  • Problem-solving
  • Certified in CPR/AED
  • Task prioritization
  • Multitasking
  • Interpersonal communication
  • Team leader
  • Active listening
  • Goal minded

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Phlebotomist

Vitalant
11.2021 - Current

Cashier

Walgreens
05.2019 - 06.2020

Cashier

Hobby Lobby
05.2018 - 12.2018

Carhop

Sonic
07.2016 - 04.2018

Roswell High School

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Jessica Lupercio