Jessica L. Vives
Summary
Registered Behavior Technician recognized for compassionate care and efficient task completion. Skilled in behavior modification techniques, data collection, and implementing treatment plans under the supervision of Board Certified Behavior Analysts. Excel in communication, empathy, and adaptability which enable effective interaction with clients and team members to achieve therapeutic goals.
Overview
9
9
years of professional experience
Work History
Registered Behavior Technician
Milestones Family Services
Milford
01.2022 - Current
- Delivered direct client care in 1:1 and group settings, employing intensive teaching and natural environment training to enhance learning outcomes.
- Follow the prescribed behavioral skill acquisition and behavior reduction protocols.
- Collect, record, and summarize data on observable client behavior.
- Communicated daily with parents and caregivers about client progress, ensuring alignment with strategies from the Board Certified Behavior Analyst.
- Collaborate with a treatment team including parents and caregivers, Board Certified Behavior Analyst, outside professionals, and co-workers.
- Led diverse group activities to engage clients and address individual needs, fostering skill development and social interaction.
- Created a hygienic and secure environment for patients.
Data Entry Specialist
Grin Hospital
Shelton
02.2021 - 01.2022
- Registered patients into Vaccine Administration Management System (VAMS) to ensure accurate check-in prior to vaccination.
- Verified and corrected discrepancies in patient information files to maintain data integrity.
- Ensured confidentiality of sensitive medical records and personal data, upholding privacy standards.
Front desk associate / team lead
Planet Fitness
Derby
01.2017 - 02.2021
- Trained and supervised 10+ team members, providing constructive feedback that boosted morale and improved employee retention.
- Address, resolve or escalate member issues respectfully and effectively to deliver client satisfaction.
- Developed long-lasting customer relationships that ensured consistent client satisfaction.
- Assisted general manager with daily operations of facility and fulfilled managerial duties in manager's absence.
Procurement
ECP-PF Holdings Group Inc.
Orange
10.2019 - 03.2020
- Processed and managed orders for 100+ Planet Fitness Clubs, ensuring timely fulfillment.
- Documented and organized all purchasing activities to maintain accurate records.
- Coordinated email communication with general managers and vendors to confirm and track order statuses.
Education
Bachelor of Science - Exercise And Sport Science
Southern Connecticut State University
New Haven, CT05-2025
High School Diploma -
Ansonia High School
Ansonia, CT06-2017
Skills
- Behavioral analysis
- Behavioral assessment
- Patient care
- Crisis intervention
- Team management & supervision
- Organization management
- Problem-solving
- Attentive to detail
- Self-motivated
- Behavioral assessment
Languages
Spanish, Fluent (native speaker)
Timeline
Registered Behavior Technician
Milestones Family Services
01.2022 - Current
Data Entry Specialist
Grin Hospital
02.2021 - 01.2022
Procurement
ECP-PF Holdings Group Inc.
10.2019 - 03.2020
Front desk associate / team lead
Planet Fitness
01.2017 - 02.2021
Bachelor of Science - Exercise And Sport Science
Southern Connecticut State University
High School Diploma -
Ansonia High School