Jessica Giacherio
North Charleston,SC
Summary
I was a Licensed nursing assistant for 22 years in Vermont with extensive experience in quality patient care, ADL's, vital signs, monitoring changes in mood and behaviors , as well as working in a state psychiatric facility as a mental health specialist for around 4 years. I have experience in Scheduling, secretarial duties, training new staff, HIPPA , patient confidentiality. I love learning new things and I pride myself on doing my best to provide excellent patient care, to learn quickly, and having a positive attitude.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash, Instacart, Spark Driver, Uber
06.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Licensed Nursing Assistant/ Scheduling
TLHC LLC
12.2016 - 06.2021
- Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
- Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
- Supported rehabilitation efforts with skilled assistance in physical therapy exercises and mobility training for optimal recovery.
- Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records using electronic health record systems.
- Trained new nursing assistants on best practices for patient care.
- Implemented infection control protocols, enhancing overall patient safety.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Mental Health Specialist
VSPH
06.2016 - 01.2021
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Monitored patients and assessed suicide risks.
- Encouraged patients to discuss experiences in group and individual settings.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Increased patient satisfaction by maintaining a therapeutic environment tailored to individual needs and preferences.
- Communicated with clients to develop social and psychiatric observations.
Education
Nursing
CCV
Montpelier, VTHigh School Diploma -
Spaulding High School
Barre, VT06-2000
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
Timeline
Delivery Driver
DoorDash, Instacart, Spark Driver, Uber
06.2021 - Current
Licensed Nursing Assistant/ Scheduling
TLHC LLC
12.2016 - 06.2021
Mental Health Specialist
VSPH
06.2016 - 01.2021
Nursing
CCV
High School Diploma -
Spaulding High School