Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Maas

Spokane,WA

Summary

Dynamic and results-driven professional with extensive cleaning expertise and supervisory skills honed at National Maintenance Contractors. Proven ability to enhance team performance through effective training and proactive planning. Committed to maintaining high standards of cleanliness and safety while fostering a collaborative work environment. Strong attention to detail and reliability ensure optimal facility management.

Overview

15
15
years of professional experience

Work History

Lead Janitor

National Maintenence Contractors
04.2024 - 09.2025
  • Operated cleaning equipment to maintain cleanliness in assigned areas.
  • Assisted in stock inventory and replenishment of cleaning supplies.
  • Maintained accurate records of cleaning schedules and tasks completed.
  • Supervised janitorial staff, ensuring adherence to cleaning protocols and safety regulations.
  • Trained new hires on equipment usage, cleaning techniques, and safety practices to enhance team performance.
  • Fostered a positive work environment through effective communication and team-building initiatives among staff members.
  • Maximized efficiency within the custodial team through proactive planning, organizing resources, delegating tasks accordingly to individual strengths.
  • Maintained inventory levels by monitoring supplies and submitting replenishment orders as necessary.
  • Supported building security efforts by ensuring proper locking procedures were followed at the end of each day''s shift.

Janitor

ECS
02.2023 - 10.2024
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Kept building spaces premises clean inside and outside.

Administrative Assistant

Occupational Health Solutions
03.2011 - 05.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Education

University High School
Spokane Valley, WA
06.1997

Skills

  • Cleaning expertise
  • Landscaping maintenance
  • Restroom maintenance
  • Supervisory skills
  • Supply ordering
  • Cleaning
  • Waste disposal
  • Willingness to learn
  • Strong work ethic
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Active listening
  • Decision-making

Timeline

Lead Janitor

National Maintenence Contractors
04.2024 - 09.2025

Janitor

ECS
02.2023 - 10.2024

Administrative Assistant

Occupational Health Solutions
03.2011 - 05.2013

University High School

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Jessica Maas