Jessica Maassen, Au.D., CCC-A
Bellingham
Summary
Audiologist with over 10 years of clinical experience in comprehensive hearing evaluations and hearing aid fittings for all levels of hearing loss. Strong communicator and multitasker with proven expertise in patient-centered care, innovative hearing solutions, and clinical efficiency. As a new business owner, brings strategic leadership, operational insight, and a growth-driven mindset to deliver exceptional care and drive practice success.
Overview
12
12
years of professional experience
Work History
Business Owner
Whatcom Audiology
01.2025 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Conducted comprehensive audiometric evaluations for accurate diagnosis and treatment planning.
- Performed cerumen management and earmold impressions.
Audiologist
Bellingham ENT: Hearing Health Clinic
07.2013 - 12.2024
- Performed comprehensive audiograms and identified type and degree of hearing loss for patients by performing pure tone audiometry, speech audiometry, speech in noise testing and immittance audiometry testing.
- Provided hearing aid consultations and made hearing aid recommendations based on each unique patient need.
- Recommended and fitted assistive listening devices and protection devices to improve hearing.
- Skilled at ear impressions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situation; aware of my learning style.
- Worked effectively in fast-paced environments.
- Programmed Phonak, Widex, and Starkey hearing aids.
Education
Doctor of Audiology - Audiology
University of Washington
Seattle, WA06.2014
Bachelor of Arts - Communication Sciences And Disorders
Western Washington University
Bellingham, WA06-2010
Skills
- Hearing Aid Fitting
- Patient Education
- Audiological Examinations
- Practice Management
- Marketing
- Relationship building
- Business development
- Social media marketing
- Business marketing
- Team collaboration and leadership
Affiliations
American Academy of Audiology
American Speech-Language-Hearing Association
Timeline
Business Owner
Whatcom Audiology
01.2025 - Current
Audiologist
Bellingham ENT: Hearing Health Clinic
07.2013 - 12.2024
Doctor of Audiology - Audiology
University of Washington
Bachelor of Arts - Communication Sciences And Disorders
Western Washington University
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