Jessica Macli
Bronx
Summary
Dedicated receptionist with 14 years of experience in administrative roles, known for exceptional attention to detail and accuracy. Proven ability to manage multiple tasks efficiently while maintaining high standards of service. Seeking to leverage extensive administrative skills in a new position.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clerical IV Position
AHRC NYC
Bronx
01.2012 - Current
- Screen all telephone calls, correspond to high volume emails and scan important documents to appropriate department
- Prioritize personal work assignments and maintain confidential information for existing and new employees
- Utilize Enterprise Etime/Ev5 software to process/track employees attendance, leaves of absesnce, and vacation time, as well as, processing paperwork for interdepartmental job transfers, promotions and employee bonus payments
- Post job openings, run background checks, and prepare new employees with necessary documentation
- Conduct information sessions for new employees and assist supervisors with human resource softwares
- Create purchase orders for employees personal expenses and invoices using Workplace software
- Order, track and distribute Metro Cards for five boroughs of New York for all agency participants
- Responsible for scheduling repairs and routine maintenance for office equipment
- Responsible for petty cash for entire department
Child Care
Self-employeed
The Bronx
01.2004 - 01.2015
- Maintained child care and safety until released to parent or guardian.
- Assisted with the development of individual child care plans for each child.
- Supported parents in their parenting role by providing advice and guidance on child care practices.
- Ensured safety of all the children under my care at all times.
- Provided child care services such as feeding, bathing and playing with children.
- Assisted parents with selecting appropriate child care options that meet their needs.
- Helped with light housekeeping duties related to child care such as laundry, tidying up play areas, washing dishes.
Administrative Assistant/Medical Records Clerk
Union Square Diagnostic Imaging
New York
01.2007 - 01.2011
- Verified patients insurance information, obtained authorizations for outpatient procedures, and updated patient demographics
- Screened telephone calls and responded to email requests appropriately
- Scheduled MRI, CT, and PET scans for patient appointments
- Sorted and delivered diagnostic films to the appropriate destinations
- Responsible for preparing medical records and confidentiality agreement packets for both patients and legal representatives
- Greeted and admitted patients into the management software system (IDX)
Office Assistant/Receptionist
Senamici Chiropractic Care
Bronx
01.2004 - 01.2007
- Responsible for paperwork related to patient arrival and departure
- Maintained cleanliness and organization of reception area for optimal patient experience.
- Processed patient payments and verified insurance information accurately.
- Assisted in front desk operations, greeting patients and answering inquiries.
- Handled incoming calls, providing information on services and appointments.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Processed insurance claims and verified patient coverage efficiently.
- Managed appointment scheduling for patient visits and follow-up care.
Education
Cosmetology Certificate -
Learning Institute of Beauty Science
New York, NY08.2025
Academic Regents Diploma -
Preston High School
Bronx, NY05.2006
Skills
- Microsoft Office
- Data entry
- Office organization
- Decision-making
- Time management
- Customer service excellence
- IDX management software
- ADP Etime system
- Ev5 software proficiency
Certification
- CPR Certified
Timeline
Clerical IV Position
AHRC NYC
01.2012 - Current
Administrative Assistant/Medical Records Clerk
Union Square Diagnostic Imaging
01.2007 - 01.2011
Child Care
Self-employeed
01.2004 - 01.2015
Office Assistant/Receptionist
Senamici Chiropractic Care
01.2004 - 01.2007
Cosmetology Certificate -
Learning Institute of Beauty Science
Academic Regents Diploma -
Preston High School
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