Hi, I’m
JESSICA MAISH
Richmond,IN
Summary
Managed both personal and professional tasks, I enhanced business processes at Matthew Cummings by mastering database entry and personal correspondence. My leadership as Lead Customer Service Representative at Days Inn Hotel significantly improved team performance, showcasing my ability to train and mentor effectively. My approach is always focused on achieving results and maintaining discretion.
Overview
13
years of professional experience
Work History
Matthew Cummings
Personal Assistant
09.2019 - 02.2021
Job overview
- Oversaw personal calendars and coordinated appointments.
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained appropriate filing of documentation.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Days Inn Hotel
Lead Customer Service Representative
07.2008 - 10.2018
Job overview
- Engaged clients in person and over phone to make reservations, check guests in/out, answer questions and address complaints.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
Education
The Excel CenterRichmond, IN
05.2009
Skills
- Personal Correspondence
- Database entry
- Expense Management
- Event Planning
Timeline
Personal Assistant
Matthew Cummings
09.2019 - 02.2021
Lead Customer Service Representative
Days Inn Hotel
07.2008 - 10.2018