Hardworking employee enthusiastic about learning the medical field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Covid Relief Representative
Rapid Covid Labs
01.2022 - 10.2022
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Completed clinical procedures and gathered patient data for interpretation by physician.
Obtained all prescribed laboratory testing.
Solar Sales Representative
Sun Run
11.2021 - 06.2022
Increased sales by offering advice on purchases and promoting additional products.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Determined connection interfaces for additional subpanels or for connecting PV systems with utility services or other power generation sources.
Calibrated system settings and arranged orientation for maximum solar access and optimal durability.
Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
Determined appropriate sizes, ratings and locations for system overcurrent devices, disconnect devices and grounding equipment.
Sales Representative
AT&T, Stevenson
11.2017 - 09.2020
Maintained knowledge of current promotions, exchanged guidelines, payment
policies and security practices
Arranged new merchandise with signage and appealing displays to encourage
customer sales and moved overstock items
Retained product, service and company policy knowledge to serve as a
resource for both coworkers and customers
Answered incoming telephone calls to provide information about products,
services, store hours, policies and promotions
Trained all new sales employees on effective sales, services and
operational strategies to maximize team performance
Expanded network by attending industry events, identified and pursued
leads and established rapport with new clients
Met with store managers to discuss product needs, accomplished sales
goals and facilitated sales growth.
Waitress
Black Angus
12.2016 - 12.2017
First and foremost provided excellent customer service
Increased revenue within the store
Created relationships with my customers to create bonds/friendships that
further increased residual sales
Maintained brand standards.
Associate
IN-N-OUT
11.2014 - 11.2017
Stevenson Ranch — Level 6, Recommended items on the menu for customers
Exchanged/returned merchandise for customers quickly and efficiently
Confirmed that appropriate changes were made to resolve customers' problems
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates
Processed over 500 customer orders per day
Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Trained new employees on company customer service policies and service level standards.
Waitress
Lexy Couture
08.2014 - 12.2014
In charge of cleaning the store, tagging and hanging clothes
Recommended and helped customers select merchandise based on their needs
Informed customers about sales and promotions in a friendly manner
Tracked down sources of special products and services to meet customers
needs
Trained new employees on company customer service policies and service
level standards.
Education
Associate of Applied Science - Diagnostic Medical Sonography
CBD College
Los Angeles, CA
07.2021
Associates of Science - Ultrasound
CBD College
07.2021
Skills
Interpersonal skills, Problem solving, Outstanding Customer Service, Teamwork
Skills, Active Listening skills, Adaptability skills, Conflict Resolution
Case Management
Account Management
Human Anatomy and Physiology
Proper Sterilization Techniques
Medical Terminology
Data Entry Documentation
Document Retrieval
Timeline
Covid Relief Representative
Rapid Covid Labs
01.2022 - 10.2022
Solar Sales Representative
Sun Run
11.2021 - 06.2022
Sales Representative
AT&T, Stevenson
11.2017 - 09.2020
Waitress
Black Angus
12.2016 - 12.2017
Associate
IN-N-OUT
11.2014 - 11.2017
Waitress
Lexy Couture
08.2014 - 12.2014
Associate of Applied Science - Diagnostic Medical Sonography