Jessica Mak
Bothell,WA
Summary
Dynamic professional skilled in aligning guest satisfaction with business objectives. Expertise in efficiently managing check-in and check-out processes while coordinating services among diverse teams. Proven ability to multitask, plan effectively, and communicate clearly to enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Private Nanny
Private Client
Seattle, Washington
07.2023 - Current
- Structured daily routines to provide nurturing care for children.
- Planned engaging, educational activities tailored to individual needs.
- Maintained consistent communication with parents to align expectations and routines.
- Managed household tasks, ensuring a tidy and organized environment.
Sales Associate
Madewell
Bellevue, WA
03.2023 - 05.2023
- Provided expert guidance to customers for product selection and styling inquiries.
- Maintained organized sales floor while effectively restocking merchandise.
- Collaborated with team to achieve sales targets and enhance shopping experiences.
Crew Member
Crumbl Cookies
Bellevue, WA
09.2022 - 02.2023
- Greeted and assisted customers, offering recommendations with a friendly attitude.
- Handled fast-paced service with accuracy and teamwork.
- Kept work areas clean, stocked, and organized throughout shifts.
- Prepared and baked a variety of cookies following company recipes.
Server
Phnom Penh Noodle Shack
Long Beach, CA
01.2022 - 07.2022
- Managed multiple tables with precision and attention to detail.
- Processed orders and payments with efficiency.
- Maintained composure and professionalism during high-pressure service periods.
- Assisted with opening and closing tasks, including setup and inventory management.
Education
Bachelor of Arts - Graphic Design
Seattle Central College
Seattle, WA01.2028
Skills
- Customer service
- Structured routines
- Educational support
- Visual communication
- Team collaboration
- Organizational skills
- Adaptability
- Visual merchandising
Languages
Khmer
Professional
Timeline
Private Nanny
Private Client
07.2023 - Current
Sales Associate
Madewell
03.2023 - 05.2023
Crew Member
Crumbl Cookies
09.2022 - 02.2023
Server
Phnom Penh Noodle Shack
01.2022 - 07.2022
Bachelor of Arts - Graphic Design
Seattle Central College