Jessica Mangan RN
Bristol,CT
Summary
Through ongoing college education and persistent pursuit of knowledge and training I have prepared myself for a rewarding and challenging career. As a result of my clinical experiences combined with personal interests and job experience, I have acquired versatile capabilities. I am an extremely motivated and intelligent person with a self-demanding work ethic looking to excel within my nursing career.
Overview
19
19
years of professional experience
1
1
Certification
Work History
RN
Bristol Hospital
08.2023 - Current
- Bristol Hospital families are first Labor Delivery Recovery and postpartum
- Newborn hearing screens and bloodwork
- Assessing fetal monitoring strips and contractions for labor
- Providing care to laboring patients
- Providing care to babies in level 1 nursery
- Educated families on newborn care techniques such as feeding, bathing, diapering, and comforting strategies.
- Performed comprehensive assessments on both mother and newborn during each shift, identifying any potential problems early for prompt intervention.
- Promoted breastfeeding success by offering lactation support and resources to new mothers.
- Administered medications accurately and safely according to physician orders throughout the postpartum period.
- Prepared patients for discharge by providing thorough education on self-care, infant care, and follow-up appointments.
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
RN
Hartford Hospital
01.2023 - Current
- Company Overview: B9ESD - Stepdown Critical Care
- Utilized critical thinking skills to assess, plan and implement evidence-based patient care
- Operated critical care equipment to keep patients stable and promote recovery
- Personalized bedside care and interactions based on cultural backgrounds of different patients
- Counseled patients and families on treatments, care options and discharge instructions
- Cared for VAD patients and taught them how to use their equipment
- Cared for many different types of patients from labor and delivery patients to full traumas
- B9ESD - Stepdown Critical Care
RN
Hartford Hospital
02.2022 - Current
- Company Overview: B9E - Cardiac Surgery
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Changed dressings, cleaned wounds and monitored vital signs of up to 6 patients concurrently with focus on quality care
- Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders
- Improved nursing care by identifying and targeting procedural gaps
- Worked as charge nurse to safely run my unit with making assignments and monitoring bed movement to make room for upcoming cardiac surgeries
- B9E - Cardiac Surgery
Connecticare
01.2015 - 01.2021
- Company Overview: Medical Claims pend adjustment specialist
- Worked on multiple claims processing projects at once daily
- I was able to multitask many different assignments with tight deadlines and able to maintain the quality of my work even when there were so many things I was multitasking at once
- Processing/reprocessing claims in a timely matter accurately and effective for doctors' hospitals
- Following processing procedures set forth in mentor to provide quality customer service
- Researching medical documents for dispute payments, sending medical notes to various medical physicians for approvals/denials on underpayments, overpayment, or denials
- Provide payment to claims accordingly to the member's benefit plan guidelines along with a letter to the provider, notifying them about their dispute
- Worked very closely with ICD and CPT coding to correctly process medical claims also trained many of my fellow new employees
- Worked on member reimbursements and foreign claims as a specialty, which took a lot of research abilities
- Trying to assess the claim for the correct coding that needed to be used for the claims to pay out correctly and in a timely manner
- Medical Claims pend adjustment specialist
Waitstaff & Management
Dish N Dat
01.2012 - 01.2017
- I was a server for 3 years at this very fast paced restaurant and then I became a manager
- I oversaw the front of the house staff and had to manage customer issues while making sure all aspects of the restaurant was running smoothly
- Responsible for answering phones and directing calls to the correct area of the restaurant with excellent phone manor and communication skills
- Multitasked multiple duties required to serve customers in a timely fashion
- Every situation from customer problems to customer demands has helped me build a strong foundation in problem solving skills while always having a positive outlook on every situation
- Constantly had to adjust to changes in menu items and quickly learn and memorize many different procedures in handling and changes within the restaurant environment
- Learned how to manage staff and inventory needs by being a front of the house manager
Applebee's
01.2006 - 01.2009
- Company Overview: Waitstaff
- I was a server at this very fast-paced training store
- This experienced taught me how to set the standards high and give excellent customer service to my guests
- Fast learner able to utilize problem solving skills to solve customer problems in a timely manner
- Displayed excellent communication skills with customers and staff members
- Utilized time management skills and multi-tasking abilities to juggle customer requests, answer the phones, promote the restaurant, correctly take customer orders, and properly handle food to safeguard customers from illness
- Waitstaff
Education
ADN -
Registered Nursing Program
East Hartford, CTAssociate of Science - Registered Nurse
Goodwin College
East Hartford, CT12.2021
Skills
Breastfeeding support
Group B Strep Management
Postpartum Depression Screening
Epidural care
Circumcision care
Teamwork and Collaboration
Electronic Fetal Monitoring
Vital signs monitoring
Postpartum Hemorrhage Management
Newborn care
Neonatal Resuscitation
Oxytocin administration
Postpartum Assessment
Compassion and Empathy
Discharge Planning
Certification
- ACTIVE CT RN LICENSE, NO.188588
- BSL American Heart Association
- NIHSS Certification
- ECG Certification CodeOne
- VAD certification
- ACLS Certification
- NRP certification
Timeline
RN
Bristol Hospital
08.2023 - Current
RN
Hartford Hospital
01.2023 - Current
RN
Hartford Hospital
02.2022 - Current
Connecticare
01.2015 - 01.2021
Waitstaff & Management
Dish N Dat
01.2012 - 01.2017
Applebee's
01.2006 - 01.2009
ADN -
Registered Nursing Program
Associate of Science - Registered Nurse
Goodwin College