Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jessica Manning

Jessica Manning

Webster,MA

Summary

Dynamic Recovery Coach with a strong background at SEI, skilled in client advocacy and goal setting. Leveraging lived experience, I empower clients through motivational interviewing and evidence-based interventions, achieving significant improvements in relapse prevention. Committed to fostering resilience and self-sufficiency, I excel in resource navigation and building supportive client relationships.

Overview

3
3
years of professional experience

Work History

Recovery Coach

Gavin Foundation
01.2024 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
  • Trauma informed and has an understanding of cooccurring mental health conditions
  • I am a survivor of commercial sex exploitation with almost 10 years of recovery from substance use disorder. I am empathetic and offer lived experience.
  • Have an understanding of community based resources and am knowledgeable in accessing appropriate resources.
  • I have worked with many clients that have Department of Children and Families involvement and assist in communication with DCF, family court proceedings and following DCF care plans.

Recovery Specialist

SEI
01.2022 - 05.2024
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Timely safety checks
  • Supported clients with compassionate, empathetic care
  • Improved relapse prevention rates with targeted recovery program mentoring.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
  • Tracked client participation in treatment services to identify attendance issues.
  • Provided training and mentorship to new Recovery Specialists, fostering an environment of teamwork and success.
  • Medication certification for passing medications in program and documentation

Counselor

SEI
05.2023 - 01.2024
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
  • Trauma informed and has an understanding of cooccurring mental health conditions
  • I am a survivor of commercial sex exploitation with almost 10 years of recovery from substance use disorder. I am empathetic and offer lived experience.
  • Have an understanding of community based resources and am knowledgeable in accessing appropriate resources.
  • I have worked with many clients that have Department of Children and Families involvement and assist in communication with DCF, family court proceedings and following DCF care plans.

Education

Completed - Motivational Interviewing

Recovery Education Collaborative
Recovery Coach Certification Trainings

Graduated -

Mount Alvernia High School
Newton, MA
05.1999

Skills

  • Client advocacy
  • Goal setting
  • Motivational interviewing
  • Resource navigation
  • Intervention planning
  • Treatment goals
  • Recovery planning
  • Referral networking
  • Coaching techniques
  • Client education
  • Empathy development
  • Continuing education
  • Boundary setting
  • Family education
  • Substance abuse
  • Treatment Planning
  • Resource advocacy
  • Behavioral modification
  • Peer support
  • Counseling background
  • Client relationship building
  • Documentation

Timeline

Recovery Coach

Gavin Foundation
01.2024 - Current

Counselor

SEI
05.2023 - 01.2024

Recovery Specialist

SEI
01.2022 - 05.2024

Completed - Motivational Interviewing

Recovery Education Collaborative

Graduated -

Mount Alvernia High School

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