Jessica Mansbach
Chicago,IL
Summary
Experienced Learning and Development Strategist with a decade of expertise in crafting impactful programs that inspire behavioral shifts, elevate performance levels, and cultivate inclusive, feedback-driven environments. Possessing a Ph.D. in Higher Education Administration and a foundation in MSW, bringing a human-centered perspective to adult learning and instructional design. Skilled in spearheading program development initiatives and adept at leading diverse teams within both academic and professional landscapes. Demonstrated track record of successfully overseeing intricate projects, garnering stakeholder support, and aligning learning objectives with organizational visions.
Overview
14
14
years of professional experience
Work History
Interim Director, Faculty Center
Loyola University Chicago
07.2024 - Current
- Spearheaded enterprise-wide professional development for 1,500+ participants annually through data-informed needs assessments, expanding instructional readiness across departments.
- Lead biannual teaching conference (150+ attendees) and faculty recognition programs to cultivate a culture of learning excellence.
- Advise senior leaders on capability-building initiatives that drive faculty engagement, retention, and performance.
- Direct $600K strategic portfolio to enhance university-wide instructional capacity, supervising professional staff and aligning development programs with institutional teaching priorities.
Co-Director, Faculty Center
Loyola University Chicago
02.2022 - 07.2024
- Expanded reach of graduate pedagogy programming by 82% through learner-analytics-driven redesigns, elevating instructional effectiveness.
- Scaled Faculty Scholars Program from 3 to 11 faculty subject matter experts, creating institution-wide impact through thought leadership, partnership, and knowledge dissemination.
Associate Director, Faculty Center
Loyola University Chicago
01.2020 - 02.2022
- Launched inclusive teaching and wellness programs; 74% of faculty participants reported improved instructional approaches.
- Justified and secured new staff roles by correlating 11% increase in participation with institutional priorities and program KPIs.
- Designed strategic initiatives that addressed systemic instructional gaps through data analysis and targeted faculty development.
Coordinator of Teaching, Faculty Center
Loyola University Chicago
10.2017 - 12.2019
- Delivered a flagship 6-week Online Teaching Course to 200+ faculty; personalized feedback loops and active facilitation significantly increased online teaching effectiveness.
- Conducted curriculum alignment consultations and quality assurance workshops to improve compliance and course quality metrics.
Learning Designer, School of Professional Studies
Northwestern University
06.2015 - 09.2015
- Piloted and facilitated Course Design Workshop for adjunct faculty; 71% self-reported higher readiness for online instruction.
- Developed scalable e-learning templates and instructional rubrics aligned to institutional quality benchmarks.
Coordinator, Teaching Apprenticeship Program
Michigan State University
09.2011 - 05.2015
- Led development and performance coaching for 70+ graduate instructors; classroom evaluations and feedback increased teaching scores institution wide.
- Designed and facilitated onboarding and ongoing training programs in alignment with teaching standards and departmental goals.
Education
PhD - Higher, Adult & Lifelong Education
Michigan State University
East Lansing, MI01.2015
Master of Social Work - Human Development
University of Pennsylvania
Philadelphia, PA01.2003
Bachelor of Science - Human Development
Binghamton University
Binghamton, NY01.2001
Skills
- Learning & Development Strategy
- Faculty & Staff Capability Building
- Inclusive & Experiential Pedagogy
- Strategic Planning & Stakeholder Engagement
- Performance-Based Program Design
- Workshop & Event Facilitation
SELECTED TEACHING EXPERIENCE
- Loyola University Chicago: Applications of Human-Centered Design
- Northwestern University: Introduction to Learning Theory
Timeline
Interim Director, Faculty Center
Loyola University Chicago
07.2024 - Current
Co-Director, Faculty Center
Loyola University Chicago
02.2022 - 07.2024
Associate Director, Faculty Center
Loyola University Chicago
01.2020 - 02.2022
Coordinator of Teaching, Faculty Center
Loyola University Chicago
10.2017 - 12.2019
Learning Designer, School of Professional Studies
Northwestern University
06.2015 - 09.2015
Coordinator, Teaching Apprenticeship Program
Michigan State University
09.2011 - 05.2015
Master of Social Work - Human Development
University of Pennsylvania
Bachelor of Science - Human Development
Binghamton University
PhD - Higher, Adult & Lifelong Education
Michigan State University
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