Jessica Manuel
Houston,TX
Summary
A seasoned professional with a proven track record in customer service and transportation, I excel in safe driving practices and effective communication. Demonstrated success at First Student Transportation by ensuring safety and maintaining punctuality. Known for dependability and the ability to enhance customer satisfaction, I bring valuable experience and skills to any team. Professional driver with strong commitment to ensuring safe and reliable transportation for students. Skilled in route planning, vehicle maintenance, and adherence to safety protocols. Known for effective communication, teamwork, and flexibility in adapting to changing schedules. Dependable and focused on delivering consistent results while fostering positive and secure environment for passengers.
Overview
13
13
years of professional experience
Work History
School Bus Driver
First Student Transportation
03.2017 - Current
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Communicated information to parents to promote good communication and transparency.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Worked closely with school administration and transportation to maintain smooth operations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
Courtesy Clerk
Kroger
10.2014 - 08.2015
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Maintained clean and tidy checkout area to optimize service delivery.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Cashier
Walmart
10.2013 - 08.2014
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Food Service Worker
Deans Professional Services
09.2012 - 08.2013
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Cashier
Walmart
11.2011 - 07.2012
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Yates High School
3650 Alabama St06-2011
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
- Commercial driving
Timeline
School Bus Driver
First Student Transportation
03.2017 - Current
Courtesy Clerk
Kroger
10.2014 - 08.2015
Cashier
Walmart
10.2013 - 08.2014
Food Service Worker
Deans Professional Services
09.2012 - 08.2013
Cashier
Walmart
11.2011 - 07.2012
High School Diploma -
Yates High School