Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Manyseng, LMSW

Summary

Pursuing part-time Associate Clinician role to provide direct service to adults. Areas of expertise include trauma-informed, person-centered, strengths-based approaches, including implementation of Trust-Based Relational Intervention.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Mental Health Coordinator

City of San Antonio
01.2022 - Current
  • Supervises, trains, and directs assigned staff to facilitate effective and responsive targeted case management to clients in our Head Start program
  • Promotes, educates, and supports program goals and objectives. Drives
    continuous improvement of social service-related programs, services, and
    activities based on current participant and community needs.
  • Provides oversight of counseling services to families and individuals
    in social service-related programs and activities.
  • Leads the design, development, implementation, and expansion of
    community partnerships that enhance the program's effectiveness.
  • Serves as liaison between department and community boards and
    committees.
  • Analyzes complex data, policies, practices, systems, procedures, and
    develops written summaries on findings and recommendations. Prepares
    management reports and delivers presentations.
  • Monitors program performance relative to goals and objectives and
    takes appropriate action, when indicated, to ensure compliance with
    grant and program performance requirements. Monitors expenditures to
    ensure compliance with grant contract.
  • Reviews monitoring outcomes and conducts necessary and timely follow-
    up and supervision for correction with appropriate staff.
  • Create Mental Health procedures, implement and train staff in Head Start Division with a focus on family wellness support while identifying barriers and implementation of resolutions for marginalized target population of Head Start families
  • Supervise Family Wellness Team of graduate level social workers/mental health professionals
  • Lead division in trauma-informed practices
  • Provide professional development and supplemental training to division staff and district partner staff in Edgewood ISD and San Antonio ISD
  • Provide consultations to families, division staff and district partner staff

Associate Clinician

Flourish Sanctuary
06.2023 - 01.2025
  • Collaborated with treatment team members and clients to develop treatment plans.
  • Facilitated weekly psycho-educational and therapeutic client groups.
  • Conducted intake, admission and diagnostic assessments.
  • Monitored well-being of clients and arranged for services.
  • Implemented individualized care plans to improve patient outcomes.
  • Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
  • Completed assessments and planned customized treatments, applying wide range of resources.
  • Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.

Family Wellness Specialist

City of San Antonio
11.2019 - 01.2022
  • Provide timely and effective intervention for identified intensive child and family wellness support needs. These interventions include but not limited to consultations, referrals and intensive case management and provide when identified needs might exceed those provided by Family, Community Support and Education Service Provider staff.
  • Deliver crisis intervention and wrap around services for Head Start children and their families
  • Provide social and community-based support services for at-risk students and their families by first identifying students who were at-risk, completing appropriate assessments and collaborating with support staff in effort to support their emotional well-being
  • Referrals for outside mental health services and community agencies for related concerns as identified are also applicable. While providing intensive case management, duties include follow ups with family goals and ensuring the child has adequate resources to maintain up to date health and wellness recommendations, such as yearly physicals, dental check ups and doctor visits. General case management tasks include timely documentation in Child Plus.
  • Implementation of Triple P curriculum for parents, creating innovative and effective ways to distribute wellness material to parents which includes creating unique material utilizing the program, Canva.
  • Implementation of Theraplay for parent education on nurturing / positive relationships and Triple P Parenting

Social Work Intern

San Antonio ISD
10.2018 - 05.2019
  • Identify students who qualify for the McKinney-Vento Homeless Education Act and provide necessary community-based referrals
  • Provide social and community-based support services for at-risk students and their families by first identifying students who were at-risk, completing appropriate assessments and collaborating with support staff in effort to support their emotional well-being
  • Deliver crisis intervention and wrap around services for students and their families
  • Conducted academic research regarding suicidal and homicidal ideation and compared district protocol with those of other institutions and provided recommendations for the future and betterment of the campus while completing 540 internship hours under the supervision of the campus social worker
  • Developed an Educational Learning Plan which adhered to The Council on Social Work Education (CSWE) and its identification of the nine Core Competencies and demonstrated proficiency in application of knowledge, values, skills, and cognitive and affective processes in social work practices

Social Worker

The Children's Shelter Hope Center
10.2017 - 02.2018
  • Coordinated care with families of children who had been removed from their home due to unsafe environments through CPS - worked closely with family dynamics including kinship care, fictive kin and foster families and children to support them through trust based relational intervention (TBRI) and trauma informed care methodologies
  • Organized and lead 30 public events in the community including educational fairs to provide information regarding the services offered and networked with other agencies to collaborate on continuum of care for clients
  • Exceeded metrics expected by the grant provided, including providing resources to families including emergency funding for clothing, utilities, childcare and rent
  • Planned and lead the center’s Angel Tree and provided Christmas gifts to 60 children including all their siblings that amounted to over $4,000 strictly through donations from the community
  • Arranged and lead the monthly group sessions, “Platicas”, that was open to the public by creating a curriculum that involved trauma informed care and Trust Based Relational Intervention and held the groups
  • Supervised social work interns

Service Coordinator

Alamo Area Council of Governments
09.2016 - 10.2017
  • Matched services for 300+ children and adults living with an intellectual or developmental disability or related disorder such as autism or with an IQ of 74 or below monitoring services under the Community First Choice (CFC) Program through a Medicaid benefit
  • Actively sought potential clients on an intake basis to enroll in services while maintaining a caseload of 50 active clients who were receiving services through the Alamo Local Authority of Intellectual and Developmental Disabilities
  • Worked in conjunction with Managed Care Organizations in Bexar County to obtain authorization - monitored appropriate outcomes, progress and satisfaction with services and ensured the client was free from neglect, abuse or exploitation
  • Linked clients and their families to resources for obtaining interest list status in state waiver programs, behavioral supports, employment assistance, day habilitation programs and community supports

Clinical Practitioner I

The Center for Health Care Services
05.2015 - 09.2016
  • · Offered direct clinical services to patients and maintained a caseload averaging 60 clients
  • · Completed and revised assessments to determine the patient’s needs and strengths and developed treatment plans based on their level of care
  • · Directed home visits in effort to perform case management services including but not limited to linking and referring to community resources based on their need, medication management, provided skills training using curriculum provided by the Illness Management Recovery and Eli Lilly to educate on how to manage persistent symptoms related to their diagnosis
  • · Managed care with surrounding hospitals or other MHMR facilities and complied with quality assurance

Education

Master of Arts - Social Work

Texas State University
San Marcos, TX
05-2019

Master of Arts - Social Work

Texas State University
San Marcos, TX
05-2015

Skills

  • Multidisciplinary collaboration
  • Suicide prevention
  • Behavioral assessment
  • Individual counseling
  • Crisis Intervention
  • Positive Parenting
  • Trauma-Informed
  • Fluent in Spanish

Accomplishments

Co-Lead and obtained the Trauma-Informed Care Level 1 Certification for the City of San Antonio's Department of Human Services

Certification

  • Licensed Master Social Worker #109299
  • TBRI Practitioner (Trust-Based Relational Intervention)

Timeline

Associate Clinician

Flourish Sanctuary
06.2023 - 01.2025

Mental Health Coordinator

City of San Antonio
01.2022 - Current

Family Wellness Specialist

City of San Antonio
11.2019 - 01.2022

Social Work Intern

San Antonio ISD
10.2018 - 05.2019

Social Worker

The Children's Shelter Hope Center
10.2017 - 02.2018

Service Coordinator

Alamo Area Council of Governments
09.2016 - 10.2017

Clinical Practitioner I

The Center for Health Care Services
05.2015 - 09.2016

Master of Arts - Social Work

Texas State University

Master of Arts - Social Work

Texas State University

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