Jessica Manzano
Santa Paula,CA
Overview
13
13
years of professional experience
1
1
Certification
Work History
Meat Manager
Vons
Santa Paula, CA
04.2018 - Current
- Assisted customers with product selection, preparation techniques, recipe ideas.
- Ensured that all products were properly labeled with expiration dates, ingredients lists.
- Adhered to all health codes and sanitation requirements when handling meats.
- Managed meat department staff, including hiring and training of new employees.
- Reviewed customer complaints about product freshness or quality and took corrective action as needed.
- Established pricing policies for all products within the meat department.
- Performed daily inspections of equipment used in processing meats.
- Prepared weekly ordering schedules based on projected sales volumes.
- Ensured compliance with food safety regulations and quality standards.
- Oversaw proper storage methods for raw materials, finished goods.
- Developed merchandising strategies to maximize sales and profits.
- Implemented cost control measures to reduce waste and maximize profits.
- Conducted performance reviews for team members.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
Administrative Manager
Southern Shutters
Camarillo
08.2014 - 03.2018
- Ordered office supplies as needed to maintain adequate inventory levels.
- Answered phones and routed calls to appropriate personnel.
- Provided administrative support to various departments within the organization.
- Responded to customer inquiries via phone or email in a professional manner.
- Organized and maintained filing systems for sensitive documents.
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Managed incoming mail distribution and outgoing courier services.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Developed and implemented administrative procedures to improve operational efficiency.
- Monitored email accounts regularly and responded appropriately within established timeframes.
Front End Supervisor
Kmart
10.2011 - 07.2014
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Assisted management team in developing operational strategies that improved overall store performance.
- Developed weekly reports detailing front-end activity, such as sales volume, number of transactions, average transaction size.
- Established key performance indicators for front end personnel and monitored progress against them regularly.
- Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
- Conducted regular performance evaluations of front end personnel.
- Trained new employees in customer service techniques and store policies.
- Provided excellent customer service by assisting customers with their needs or inquiries.
- Resolved customer complaints in a professional manner.
- Maintained accurate records of inventory, sales, and employees.
- Managed customer complaints and rectified issues to complete satisfaction.
Education
Certificate in Child Development -
Ventura College
Ventura, CASkills
- Multilingual
- Conflict Management
- Filing
- Administrative Experience
- Childcare
- Preschool experience
- Revenue cycle management
- Recruiting
- Training & development
- Seafood
- Customer service
- Human Resources Management
- Management
- English
- Spanish
- Office Management
- Applied Behavior Analysis
- Cash handling
- Used computer software
- HR sourcing
- Performance Management
- Program Management
- Human resources
- Behavioral Therapy
- Employee Orientation
- Bilinugal responsible Communication Ability to work under pressure time management self motivation adaptability team work
- Succession planning
- Merchandising
- Clerical experience
- Teaching
- Cash register
- Marketing
- Change Management
- Supervising experience
- Vendor Management
- Computer Networking
- Curriculum Development
- Financial Report Writing
- Employment & labor law
- Benefits Administration
Certification
- Professional In Human Resources
- Child Development Permit
Timeline
Meat Manager
Vons
04.2018 - Current
Administrative Manager
Southern Shutters
08.2014 - 03.2018
Front End Supervisor
Kmart
10.2011 - 07.2014
Certificate in Child Development -
Ventura College
- Professional In Human Resources
- Child Development Permit