Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Manzano

Santa Paula,CA

Overview

13
13
years of professional experience
1
1
Certification

Work History

Meat Manager

Vons
Santa Paula, CA
04.2018 - Current
  • Assisted customers with product selection, preparation techniques, recipe ideas.
  • Ensured that all products were properly labeled with expiration dates, ingredients lists.
  • Adhered to all health codes and sanitation requirements when handling meats.
  • Managed meat department staff, including hiring and training of new employees.
  • Reviewed customer complaints about product freshness or quality and took corrective action as needed.
  • Established pricing policies for all products within the meat department.
  • Performed daily inspections of equipment used in processing meats.
  • Prepared weekly ordering schedules based on projected sales volumes.
  • Ensured compliance with food safety regulations and quality standards.
  • Oversaw proper storage methods for raw materials, finished goods.
  • Developed merchandising strategies to maximize sales and profits.
  • Implemented cost control measures to reduce waste and maximize profits.
  • Conducted performance reviews for team members.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Coached, mentored and trained team members in order to improve their job performance.

Administrative Manager

Southern Shutters
Camarillo
08.2014 - 03.2018
  • Ordered office supplies as needed to maintain adequate inventory levels.
  • Answered phones and routed calls to appropriate personnel.
  • Provided administrative support to various departments within the organization.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Organized and maintained filing systems for sensitive documents.
  • Greeted visitors in a courteous manner and directed them to the appropriate office or person.
  • Managed incoming mail distribution and outgoing courier services.
  • Managed calendars to ensure efficient use of time; scheduled appointments as needed.
  • Ensured compliance with all organizational policies and procedures relating to administrative operations.
  • Developed and implemented administrative procedures to improve operational efficiency.
  • Monitored email accounts regularly and responded appropriately within established timeframes.

Front End Supervisor

Kmart
10.2011 - 07.2014
  • Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
  • Assisted management team in developing operational strategies that improved overall store performance.
  • Developed weekly reports detailing front-end activity, such as sales volume, number of transactions, average transaction size.
  • Established key performance indicators for front end personnel and monitored progress against them regularly.
  • Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
  • Conducted regular performance evaluations of front end personnel.
  • Trained new employees in customer service techniques and store policies.
  • Provided excellent customer service by assisting customers with their needs or inquiries.
  • Resolved customer complaints in a professional manner.
  • Maintained accurate records of inventory, sales, and employees.
  • Managed customer complaints and rectified issues to complete satisfaction.

Education

Certificate in Child Development -

Ventura College
Ventura, CA

Skills

  • Multilingual
  • Conflict Management
  • Filing
  • Administrative Experience
  • Childcare
  • Preschool experience
  • Revenue cycle management
  • Recruiting
  • Training & development
  • Seafood
  • Customer service
  • Human Resources Management
  • Management
  • English
  • Spanish
  • Office Management
  • Applied Behavior Analysis
  • Cash handling
  • Used computer software
  • HR sourcing
  • Performance Management
  • Program Management
  • Human resources
  • Behavioral Therapy
  • Employee Orientation
  • Bilinugal responsible Communication Ability to work under pressure time management self motivation adaptability team work
  • Succession planning
  • Merchandising
  • Clerical experience
  • Teaching
  • Cash register
  • Marketing
  • Change Management
  • Supervising experience
  • Vendor Management
  • Computer Networking
  • Curriculum Development
  • Financial Report Writing
  • Employment & labor law
  • Benefits Administration

Certification

  • Professional In Human Resources
  • Child Development Permit

Timeline

Meat Manager

Vons
04.2018 - Current

Administrative Manager

Southern Shutters
08.2014 - 03.2018

Front End Supervisor

Kmart
10.2011 - 07.2014

Certificate in Child Development -

Ventura College
  • Professional In Human Resources
  • Child Development Permit
Jessica Manzano