JESSICA MANZILLA
Columbia,SC
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in recruiting, interviewing, and training in all levels of an organization. Known for reliability, strong communication, and fostering productive work environment.
Overview
7
7
years of professional experience
Work History
Area Coordinator Supervisor
Strada Services Inc
02.2022 - Current
- Led strategic planning efforts within the area of responsibility, setting clear goals aligned with organizational objectives
- Increased efficiency by streamlining processes and introducing time-saving tools in daily operations.
- Improved team performance by implementing efficient scheduling and resource allocation strategies.
- Train new hires in procedures, enhancing team productivity
- Analyzes operational metrics to refine area procedures; develops data-driven strategies that mitigate inefficiencies
- Boosted employee morale with regular recognition of achievements and personalized feedback.
Retail Sales Manager
Ulta Beauty Supplies
04.2021 - 02.2022
- Lead sales team to exceed targets, analyze financials, and enhance customer experience
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Monitor trend analytics to optimize product displays, swiftly addressing market shifts and elevating overall brand presence
- Recruited and trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Assistant Store Manager
Soma
05.2018 - 04.2021
- Assisted store manager in daily operations, boosting team productivity and sales efficiency
- Enhanced visual merchandising and social media presence, attracting more customers
- Recruited and trained staff, improving customer service and client relationships
- Enhanced workflow by streamlining stock orders and vendor communication, boosting team morale and yielding measurable efficiency gains
- Analyzed sales data to refine inventory orders, improved supplier coordination, and reduced stock discrepancy issues
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Some College (No Degree) - JOURNALISM
Columbia College
Chicago, ILNo Degree - Retail Business Management
Dartmouth College
Online03-2022
Skills
- Continuous Improvement
- Interviewing
- Operations Management
- Procurement
- Program Development
- Recruiting
- Sales Management
- Scheduling
- Social Media Management
- Training
- Vendor Management
- ADP (Recruiting/Payroll)
- Microsoft Office
- UKG (Talent Management)
- WorkDay (Recruiting)
Timeline
Area Coordinator Supervisor
Strada Services Inc
02.2022 - Current
Retail Sales Manager
Ulta Beauty Supplies
04.2021 - 02.2022
Assistant Store Manager
Soma
05.2018 - 04.2021
Some College (No Degree) - JOURNALISM
Columbia College
No Degree - Retail Business Management
Dartmouth College
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