Jessica Mapura
Kin Of Prussia,PA
Summary
Detail-oriented pharmaceutical operations professional with experience supporting contract execution, compliance controls, pricing-related validations, and audit readiness within regulated environments. Known for managing complex documentation, maintaining data integrity across multiple systems, and collaborating with Finance, Legal, Compliance, and Operations to ensure accurate and compliant business execution.
Overview
8
8
years of professional experience
Work History
Business Associate - Contract
Inhospital Physicians Corp.
03.2025 - Current
- Partnered with cross-functional stakeholders to support annual contracting and onboarding processes, ensuring readiness for upcoming program cycles and audit requirements.
- Maintained and governed accurate contract, licensing, and credentialing records for 1,000+ providers nationwide, supporting compliance monitoring, transparency requirements, and inspection readiness.
- Coordinated monthly contract updates and amendments for 1099 providers, tracking execution status, resolving discrepancies, and maintaining centralized documentation repositories.
- Supported budget tracking, reconciliation, and data validation by reviewing insurance and patient payment records to ensure alignment between financial systems and supporting contractual documentation.
- Supported vendor coordination and procurement activities, ensuring adherence to internal approval workflows, documentation standards, and governance requirements.
- Served as a key operational partner across teams to support compliant execution of programs, process improvements, and documentation standardization.
- Coordinated events and conferences that showcased the company's expertise, strengthening its reputation within the industry.
- Utilized Excel, SharePoint, Adobe Acrobat, and Microsoft Teams to manage documentation workflows, reporting environments, and cross-functional collaboration.
- Managed confidential legal, compliance, and subpoena-related records, ensuring appropriate handling of sensitive information in alignment with company policies and regulatory standards.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Led successful project management initiatives, consistently delivering projects on time and within budget constraints, travel expenses, marketing budget, etc.
- Assisted in preparation of proposals and presentations for prospective clients, contributing to increase in new business opportunities.
- Streamlined communication channels between departments, fostering culture of collaboration and efficiency.
- Gathered, organized and input information into digital database.
Team Support II for Health Economic Decision Sciences
Merck & Co.
11.2021 - 02.2025
- Provided operational and administrative support to Executive Directors and cross-functional scientific teams, ensuring accurate execution of departmental initiatives.
- Supported financial and contract-adjacent workflows, including purchase orders, invoice processing, and expense reconciliation in compliance with corporate policies.
- Partnered with Finance, Procurement, Compliance, and Legal stakeholders to ensure accurate documentation, approvals, and audit-ready records.
- Process and reconcile expense reports, purchase orders, and payment requests to ensure compliance with financial policies.
- Assist in the implementation of special projects and department-wide initiatives.
- Maintain up-to-date knowledge of company policies to enhance operational efficiency.
- Utilize Concur, EZ Buy, COMET/SAP for travel arrangements, procurement, and invoice management.
- Support HR and hiring managers in onboarding and administrative functions.
- Collaborated with cross-functional stakeholders across multiple U.S. and international time zones, ensuring timely execution of contracting, reporting, and compliance activities.
- Lead onboarding efforts for THEOREM users and create Viva Engage resources for improved user navigation.
- Maintain SharePoint repositories for project documentation and key departmental information.
- Design Microsoft Forms surveys for feedback collection and provide data-driven insights to leadership.
- Assist in setting up Teams channels to enhance team collaboration as well as in person workshops.
- Supported planning and execution of internal workshops and on-site speaker programs, coordinating logistics, scheduling, and travel accommodations for external speakers in alignment with internal policies.
- Developed scientific and operational PowerPoint presentations and managed content publishing on SharePoint, facilitating cross-departmental collaboration and information sharing.
Accounting, Bookkeeping & Payroll Specialist
Aldana & Associates, PSC. LTD
07.2019 - 11.2021
- Managed full-cycle accounting operations using QuickBooks and SageAct, including bank reconciliations and financial reporting.
- Handled a high volume of data entry, ensuring accuracy and efficiency in financial documentation.
- Supported over 350 businesses in securing federal and state aid during the COVID-19 crisis, overseeing application submission and contract negotiations.
- Assisted in registering businesses across all 50 states, including IRS registration and compliance procedures.
- Reconciled balance sheet accounts, including bank accounts, credit cards, and payroll liabilities.
- Assisted clients in preparing W-2s, 1099s, state reconciliation reports, and sales tax filings.
- Responded to tax authorities on behalf of clients and provided audit support.
- Assisted managers in tax compliance and advisory services for businesses across various industries.
Reconciliation Specialist
Carvision Mitsubishi/Drivehere.com
03.2018 - 07.2019
- Performed account reconciliation and compliance checks to ensure accurate documentation and legal adherence.
- Managed high-risk accounts requiring strict compliance with internal controls and legal requirements.
- Maintained accurate records across multiple systems to support operational and financial integrity.
Collection Specialist
Carvision Mitsubishi/Drivehere.com
03.2018 - 07.2019
- Collected payments on past due bills.
- Created and maintained a delinquent customer list.
- Located customers using credit bureau information, loan documents, and other paperwork or databases.
- Contacted customers using telephone, email and text messaging utilizing computer systems to handle skip tracing to inform clients of overdue accounts, amount currently due and their available options.
- Used AutoStar, DealerSocket and Ituran (Gps tracking) to aid accounts receivable and payable.
Education
Bachelor’s Degree - Business Management
Immaculata University
01.2025
Skills
- Project planning
- Process improvement
- Idea development and brainstorming
- Teamwork
- Logistics coordination
- Problem-solving abilities
- Attention to detail
- Time management
- Multitasking Abilities
- Organizational skills
- Relationship building
- Decision-making
- Task prioritization
- Adaptability
- Budget management
- Cross-functional team leadership
- Report exceptions
- Content management expertise
- Data entry
- Meeting planning
- Office administration
- Team collaboration
- File organization
- Microsoft Excel
- Documentation and recordkeeping
- Filing
- Calendar management
- Project Support
- Meeting coordination
- Presentation preparation
- Travel arrangements
- Calendars management
- Microsoft office
- Administrative management
- Administration and operations
- Workflow optimization
- Goal setting
- Event coordination
- Quickbooks
Languages
Spanish
Native or Bilingual
Timeline
Business Associate - Contract
Inhospital Physicians Corp.
03.2025 - Current
Team Support II for Health Economic Decision Sciences
Merck & Co.
11.2021 - 02.2025
Accounting, Bookkeeping & Payroll Specialist
Aldana & Associates, PSC. LTD
07.2019 - 11.2021
Reconciliation Specialist
Carvision Mitsubishi/Drivehere.com
03.2018 - 07.2019
Collection Specialist
Carvision Mitsubishi/Drivehere.com
03.2018 - 07.2019
Bachelor’s Degree - Business Management
Immaculata University