Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate [Type] systems. Effective at operating within [Type] regulations and [Type] department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.
03/22 Emergency Medical Technician
07/22 Basic Life Support
07/20 Management and Senior Leadership Course
01/20 Tactical Combat Casualty Care training
12/18 Senior Leadership Professional Enhancement Course
12/17 Applied Suicide Intervention Skills Training
04/14 Team building and Airmen Leadership School