Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
Generic

Jessica Marcum

Van

Summary

Dynamic professional with extensive experience in managing operations and delivering exceptional customer service. Skilled in team collaboration and developing individualized education plans. Ready to leverage leadership skills to enhance organizational effectiveness. Motivated paraprofessional offers lesson reinforcement, student supervision and report creation expertise paired with outstanding communication and multitasking abilities. Responsible and versatile professional with several years of experience delivering specialized educational assistance to students and teachers. Recognized for attentiveness to physical, emotional, intellectual and social needs of each student.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Paraprofessional

Boone County Schools
Madison
12.2016 - Current
  • Supported teachers in classroom activities and instructional planning.
  • Assisted students with special needs during daily lessons and transitions.
  • Collaborated with staff to develop individualized education plans for students.
  • Supervised students during lunch, recess, and other school activities.
  • Implemented behavioral management strategies to promote positive student behavior.
  • Organized classroom materials and resources for effective learning environments.
  • Applied positive reinforcement to redirect negative behaviors.

Owner

King's
Bob White
08.2022 - 03.2025
  • Managed daily operations of business, including hiring and training staff.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw budgeting and financial management.
  • Provided direction and guidance to employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Owner

A & J Grocery
Bob White
02.2008 - 10.2010
  • Supervised staff to maintain high standards of food quality and customer service.
  • Handled inventory management, ensuring adequate supply of ingredients and materials.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw budgeting and financial management.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Cashier/Stocker

McCoy's Discount
Van
03.2001 - 03.2005
  • Processed customer transactions efficiently and accurately at busy retail environment.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted customers with product inquiries and provided exceptional service.
  • Handled cash, credit, and electronic payments secure and responsibly.
  • Balanced cash drawer at beginning and end of each shift for accuracy.
  • Helped customers find specific products, answered questions, and offered product advice.

Accounts Receivable Clerk

Danville Lumber Co.
Danville
03.2000 - 03.2001
  • Processed incoming payments accurately and efficiently.
  • Maintained customer account records and updated billing information.
  • Assisted in month-end closing procedures to ensure accuracy.
  • Utilized accounting software to track payments and manage accounts receivable tasks.
  • Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.

Assistant Manager

Goody's Family Clothing
Charleston
06.1998 - 03.2000
  • Assisted in managing daily store operations and employee schedules.
  • Coordinated inventory management and ensured accurate stock levels.
  • Supported visual merchandising efforts to enhance product displays.
  • Resolved customer complaints promptly to enhance satisfaction levels.

Education

High School Diploma -

Van Jr/Sr High School
Van, WV
05-1998

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Instructional support
  • Client relationship management
  • Special education assistance
  • Conflict resolution

Certification

  • ECCAT for early childhood education

Accomplishments

  • Service Personnel of the year at Van Jr/Sr High Schol

Languages

English
Native/ Bilingual

References

Brian Woodie  304-245-8237  Supervisor

Lisa Nichols    304-687-9069  Co-worker

Daniel King     304-444-5303  Friend

Timeline

Owner

King's
08.2022 - 03.2025

Paraprofessional

Boone County Schools
12.2016 - Current

Owner

A & J Grocery
02.2008 - 10.2010

Cashier/Stocker

McCoy's Discount
03.2001 - 03.2005

Accounts Receivable Clerk

Danville Lumber Co.
03.2000 - 03.2001

Assistant Manager

Goody's Family Clothing
06.1998 - 03.2000

High School Diploma -

Van Jr/Sr High School

Similar Profiles

CREATE PROFILE