Jessica Mares
Dallas
Summary
Results-driven Payer Enrollment Specialist with expertise in patient enrollment, database management, and quality assurance. Proven ability to enhance processes and maintain accurate records, ensuring seamless communication between patients and dental professionals.
Overview
5
5
years of professional experience
Work History
Payer Enrollment Specialist
Mb2dental
Carrollton
10.2024 - Current
- Processed patient enrollment applications efficiently and accurately.
- Coordinated communication between patients and dental professionals effectively.
- Maintained updated patient records in the enrollment database consistently.
- Participated in training sessions to enhance enrollment processes knowledge.
- First, I started as a Credentialing Coordinator working on PPO only; then, I got promoted to a Payer Enrollment Specialist, where I started working on enrollments, including Medicaid, as well. Now, I work on recredentialing and enrollments with PPO and Medicaid.
Warehouse Associate
Amazon
Dallas
05.2023 - 10.2024
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Production Worker
SanMar
Irving
08.2022 - 04.2023
- Inspected product quality prior to packaging and shipment.
- Ensured proper labeling of completed products before shipping out.
- Monitored production line operations to ensure efficiency and accuracy.
- Organized storage areas for efficient retrieval of items when needed.
Pharmacy Technician
Walgreens
Dallas
03.2022 - 11.2022
- Processed prescription orders using Walgreens' pharmacy management system efficiently.
- Managed inventory levels and restocked shelves to ensure availability of products.
- Educated patients on medication usage, side effects, and interactions clearly.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Restaurant Hostess
Vidorra
Dallas
05.2021 - 04.2022
- Managed reservation system to optimize table assignments and guest flow.
- Collaborated with servers to ensure seamless dining experiences for patrons.
- Provided menus and explained daily specials to incoming guests effectively.
- Assisted in training new hostesses on procedures and customer service standards.
- Coordinated with kitchen staff to communicate wait times and special requests efficiently.
Education
High School Diploma -
L.G Pinkston High School
Dallas, TX05-2022
Skills
- Patient enrollment
- Database management
- Medicaid processing
- Quality assurance
- Credentialing procedures
- Customer relationship management
- Data entry skills
- Cross-functional teamwork
- Telephone and email skills
- Enrollment verification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Payer Enrollment Specialist
Mb2dental
10.2024 - Current
Warehouse Associate
Amazon
05.2023 - 10.2024
Production Worker
SanMar
08.2022 - 04.2023
Pharmacy Technician
Walgreens
03.2022 - 11.2022
Restaurant Hostess
Vidorra
05.2021 - 04.2022
High School Diploma -
L.G Pinkston High School