Jessica Garza

Work History

Halfway House Services

06.2023 - Current

Provided complex crisis intervention and stabilization to patients in psychological distress.
Provided clients with recommendations for community resources.
Developed and implemented activities to help clients develop social and independent living skills.
Educated clients and families about mental health issues, treatments, and resources.
Utilized motivational interviewing techniques to increase client engagement in treatment.
Maintained 15-20 client records to document assessment, treatment plans, and progress.

Creating Options

01.2021 - 02.2022

Maintained records of 3-5 clients' employment activity such as potential and current employers.
Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
Matched clients to open positions based on skills and work requirements.
Recognized client employment barriers and devised strategies to resolve them.
Provided clients with on-the-job training and employment-related support to maintain and retain employment.
Assisted clients with daily living need to maintain self-esteem and general wellness.
Developed and implemented individualized care plans to meet the individual needs of each client.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Alta Vista Mental Health

04.2019 - 11.2020

Built relationships with others based on trust and honesty by using active listening and dynamic communication skills.
Fostered relationships with partner agencies and other interested parties to build a pipeline of supportive services.
Attended classes and seminars to enhance knowledge of equipment and operating systems.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Assisted individuals in identifying and re-engaging with family, friends, and other natural supports to build a support system.
Provided ongoing assessment, problem-solving, and skill teaching to assist individuals with activities of daily living.
Facilitated group counseling sessions to support and encourage client growth.
Provided emergency response in crises to diffuse tensions and prevent violence.