Jessica Markland
Rocklin,CA
Summary
High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
Goodleap
Roseville, CA
09.2019 - Current
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Managed multiple projects with competing deadlines simultaneously.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Maintained confidential records and files related to executive operations.
- Managed all aspects of catering needs for special events hosted by the organization.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
Business Development Executive
Sterling Talent Solutions
Roseville, CA
07.2018 - 09.2019
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Conducted market research and identified potential business opportunities.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Researched customer feedback regarding products and services offered by the organization.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Collaborated with internal teams to develop tailored solutions for clients' needs.
- Established strong relationships with key decision makers within client organizations.
- Developed and implemented strategies to increase customer base and revenue growth.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Energy Consultant
Tesla
Roseville, CA
03.2015 - 07.2018
- Provided technical expertise on energy conservation measures to clients.
- Evaluated existing equipment for possible upgrades or replacements that would result in increased efficiency levels.
- Analyzed utility bills to identify cost savings opportunities for clients.
- Interacted with regulatory agencies regarding compliance issues associated with projects.
- Collaborated with external partners such as utilities companies and government entities when necessary.
- Assisted with commissioning activities including start-up, testing, troubleshooting, and optimization of systems.
- Assisted in developing strategies for achieving organizational sustainability goals related to reducing emissions and improving overall environmental performance.
- Provided training sessions on topics such as building automation systems and demand response programs for staff members.
- Drafted project proposals outlining scope of work, timeline, budget, and other details related to the project.
- Conducted detailed analysis of customer's energy usage, load profiles, and system performance.
- Maintained up-to-date knowledge about relevant laws, standards, codes, regulations, and policies pertaining to energy conservation initiatives.
Club Manager
Fitness 19
Rocklin, CA
03.2012 - 03.2015
- Implemented training programs designed to improve employee knowledge about club services and products available.
- Monitored inventory levels of food and beverage items in order to maintain adequate stock levels at all times.
- Analyzed data trends related to membership sign-ups and renewals in order to identify areas for improvement.
- Developed and implemented operational policies and procedures to ensure compliance with company standards.
- Evaluated employee performance through regular feedback sessions and annual reviews.
- Developed strategies for increasing revenue opportunities through improved services or products offered.
- Facilitated communication between departments regarding scheduling changes or staffing needs.
- Provided excellent customer service by promptly responding to inquiries from members.
- Monitored inventory levels and ordered supplies as needed.
- Coordinated weekly staff meetings to discuss upcoming events, promotions, and customer service initiatives.
- Conducted regular inspections of facilities to ensure cleanliness standards were met.
- Organized promotional events to attract new members and retain existing ones.
- Scheduled and managed staff, ensuring proper coverage for all shifts.
- Managed payroll process including tracking hours worked by staff members and calculating wages due.
Education
Sierra College
RocklinSkills
- Work flow planning
- Financial Administration
- Strategic Planning
- Client Relations
- Expense Reports
- Data review
- Customer Relations
- Budgeting and forecasting
- Risk Management
- Coaching and Mentoring
Affiliations
- Dedicated to living a healthy lifestyle
- Foster mother- Enjoy giving back to our community and volunteering to help protect children
Accomplishments
- In 2016 I received an award for being the top sales leader throughout the entire company
- in 2016-2019 I was invited to be apart of our companies All-Star program and won many awards during this time for various reasons
Certification
- Licensed Personal Trainer
- Licensed in Solar Sales
References
References available upon request.
Timeline
Project Manager
Goodleap
09.2019 - Current
Business Development Executive
Sterling Talent Solutions
07.2018 - 09.2019
Energy Consultant
Tesla
03.2015 - 07.2018
Club Manager
Fitness 19
03.2012 - 03.2015
Sierra College