Jessica Markle
Millington,TN
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Front of House Server
Sonic
06.2022 - 12.2022
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Receptionist Clerk
Double H Construction
02.2020 - 05.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information.
Hostest
Jacobs
10.2021 - 03.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Graduation -
Central High School
Bolivar, TN05.2022
Skills
- Billing and Payment Processing
- Guest Satisfaction
- Creative Solutions
- Phone Inquiries
- Cool Under Pressure
Timeline
Front of House Server
Sonic
06.2022 - 12.2022
Hostest
Jacobs
10.2021 - 03.2022
Receptionist Clerk
Double H Construction
02.2020 - 05.2022
High School Graduation -
Central High School
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