Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Timeline
Generic
Jessica Marks

Jessica Marks

Omaha,NE

Summary

Proven caregiver and team leader, adept in patient care and chronic illness management, significantly enhanced client wellness at Amada Senior Care. Leveraging compassionate communication and medical record-keeping skills, I foster strong relationships, ensuring adherence to care plans. My approach has consistently improved patient outcomes, demonstrating a commitment to excellence and empathetic support.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Capable [Job Title] adept at handling all medical administrative needs for busy [Type] practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Caregiver

Amada Senior Care
11.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Built strong relationships with clients to deliver emotional support and companionship.

Assistant Manager/Kitchen Assistant

Omaha Public Schools
03.2020 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided backup support to other staff members during busy periods or staff shortages.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Ensured proper storage of ingredients to maintain freshness and reduce waste.
  • Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Assisted in reducing kitchen waste through careful portion control measures.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
  • Developed strong communication skills by coordinating effectively with front-of-house staff during busy shifts.
  • Monitored cooking equipment temperatures, ensuring optimal performance and consistent results for all dishes served.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed recipes and chef instructions to prepare food correctly.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Transported food items from storage areas to kitchen for prepping.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Learned other teammates' work tasks to train as backup.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Maintained composure and work quality while under stress.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Stocked and rotated food items according to expiration dates.
  • Followed food safety practices and sanitation guidelines.
  • Maintained high personal grooming standards and uniform presentation.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Beauty Advisor and Color Specialist

Sally Beauty
04.2018 - 05.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Trained new staff in product knowledge and customer service protocols.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Fostered a welcoming environment by greeting clients upon arrival and offering refreshments during consultations or service appointments.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Educated clients on proper at-home care, resulting in longer-lasting hair color results between appointments.
  • Developed customized treatment plans for clients seeking dramatic transformations or subtle enhancements in their hair color.
  • Increased client retention with attentive follow-up calls and scheduling of future appointments for color maintenance.
  • Assisted salon management with inventory control, ordering necessary supplies and products for the hair color department.
  • Achieved exceptional client satisfaction by providing personalized hair color consultations and recommending suitable products.
  • Provided exceptional customer service throughout each appointment, fostering long-term client relationships.
  • Built a loyal clientele base through referrals from satisfied customers who appreciated the attention to detail in my workmanship.
  • Performed corrective color services for clients experiencing issues with previous treatments or unsatisfactory results from other salons.
  • Boosted salon revenue by introducing and promoting new hair color services and techniques.
  • Reduced product wastage by accurately mixing and measuring hair color formulations based on individual clients'' needs.
  • Improved client comfort during lengthy coloring appointments by engaging in friendly conversation while maintaining professionalism.
  • Consistently met or exceeded sales goals by cross-selling complementary services such as cuts, styling, or conditioning treatments.
  • Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and online courses.
  • Implemented efficient time management strategies to accommodate multiple clients while maintaining high-quality service standards.
  • Prepared hair for styling, coloring treatments and cuts.
  • Handled inventorying of hair products.
  • Promoted salon products to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
  • Kept on top of current hair cutting, coloring, and styling trends.
  • Established rapport and positive client relationships to maintain and expand clientele via referrals and word-of-mouth.
  • Brushed, washed and thoroughly rinsed clients' hair prior to coloring, avoiding pulling hair, or aggravating scalp.
  • Documented client information, color treatment formulas and general notes on services into logbooks.
  • Communicated effectively with clients to establish expectations and desires for color treatment.
  • Consulted with approximately [Number] customers daily to discuss color options.
  • Obtained revenue by recording and collecting charges.
  • Selected and formulated chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
  • Answered phone calls and emails to schedule client appointments.

Call Center Representative

PRC
02.2015 - 04.2017
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
  • Streamlined call flow processes for more efficient response times and increased productivity.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
  • Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.
  • Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
  • Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
  • Effectively communicated complex information in a digestible format for callers of varying levels of technical understanding.
  • Collaborated with team members to share best practices and improve overall team performance in meeting targets.
  • Sought out extra training opportunities to enhance customer relationship management abilities.
  • Contributed to process improvements within the team by suggesting innovative solutions that led to enhanced workflows and better results.
  • Compiled status and performance reports for team leaders to address company strengths and weaknesses.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained up-to-date knowledge of product and service changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Investigated and resolved accounting, service and delivery concerns.
  • Sought ways to improve processes and services provided.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Cross-trained and backed up other customer service managers.
  • Implemented and developed customer service training processes.
  • Trained staff on operating procedures and company services.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Secretary/Receptionist

Immanuel Medical Center
02.2003 - 05.2007
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Enhanced office productivity by handling high volume of callers per day.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Maintained current and accurate medical records for patients.
  • Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
  • Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
  • Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting.
  • Reduced wait times for patients by effectively coordinating lab tests, imaging studies, and consultations with other healthcare providers.
  • Facilitated new patient prescriptions, refills and prescription pre-authorizations.
  • Facilitated timely referrals to specialists by obtaining necessary authorizations from insurance companies.
  • Boosted patient retention by providing exceptional customer service and building rapport with each individual.
  • Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
  • Proactively ordered supplies and maintained inventory levels to avoid shortages that could disrupt daily operations or patient care services.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
  • Provided administrative support during audits or inspections, ensuring efficient retrieval of required documents showcasing compliance with regulatory standards.
  • Collaborated with interdisciplinary teams in coordinating care plans for complex cases requiring input from multiple healthcare professionals.
  • Assisted in the onboarding process for new staff members, providing necessary training and guidance to ensure a smooth transition into the office environment.
  • Assisted in the development of new office procedures to enhance workflow efficiency and overall productivity.
  • Coordinated continuing education sessions for physicians, tracking attendance records, and reporting credits as needed for license renewals.
  • Supported quality improvement initiatives by gathering patient feedback and identifying areas of potential enhancement within the practice.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Prepared and processed patient referrals and transfer requests.
  • Registered and verified patient records before triage with most up-to-date information.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Received and routed laboratory results to correct clinical staff members.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Reduced incoming call response time by implementing an effective call routing system.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Compiled information from files and research to satisfy information requests.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Education

No Degree - Public Health

Brooks Air Force Base
San Antonio, TX

Bachelor of Science - Nursing

Nebraska Methodist College of Nursing And Allied Health
Omaha, NE
05.2007

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Patient Care
  • Multitasking and Organization
  • Personal Hygiene Assistance
  • Basic Housekeeping
  • Emotional Support
  • Strong Ethics
  • Meal Preparation
  • Relationship Building
  • Compassionate Care
  • Verbal and written communication skills
  • First aid and safety
  • Patient Companionship
  • Dementia Care
  • Medical record-keeping
  • Compassionate communication
  • Medication and Appointment Reminders
  • Supportive Companionship
  • Alzheimer's Care
  • Direct Patient Care
  • Behavioral Management
  • Documentation
  • COVID-19 Safety Policies
  • Mobility Assistance
  • HIPAA Compliance
  • Special Needs Care
  • Client documentation
  • Medication Administration
  • Behavior redirection
  • Patient Management
  • ADL Assistance
  • Client Transportation
  • Incident Reporting
  • Care plan assessment
  • End of life care
  • Care Plan Management
  • Hoyer Lifting Equipment
  • Nutrition knowledge
  • Progress Documentation
  • Patient Assessments
  • Complex Problem-Solving
  • Care Plan Adherence
  • Records Management
  • Transportation Services
  • PPE Usage
  • Medical Records Management
  • Chronic Illness Management

Certification

RN License- #77611

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft

Epic

Cerner

EMR

Timeline

Caregiver

Amada Senior Care
11.2023 - Current

Assistant Manager/Kitchen Assistant

Omaha Public Schools
03.2020 - 07.2023

Beauty Advisor and Color Specialist

Sally Beauty
04.2018 - 05.2023

Call Center Representative

PRC
02.2015 - 04.2017

Secretary/Receptionist

Immanuel Medical Center
02.2003 - 05.2007

No Degree - Public Health

Brooks Air Force Base

Bachelor of Science - Nursing

Nebraska Methodist College of Nursing And Allied Health

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Jessica Marks