Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Marlow

Northport ,AL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

20
20
years of professional experience

Work History

Orthodontic Assistant

PT Orthodontics
04.2021 - Current
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
  • Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
  • Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
  • Set appointments and made follow-up calls.
  • Collaborated effectively with other team members to ensure smooth workflow within the practice.
  • Reduced appointment wait times with efficient room setup and breakdown between patients.
  • Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
  • Completed ongoing professional development courses, staying up-to-date on industry advancements for optimal patient care.

Orthodontic Assistant

Smile Dr.
01.2015 - 04.2021
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
  • Collaborated effectively with other team members to ensure smooth workflow within the practice.
  • Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
  • Aided in improving treatment completion rates through diligent monitoring of progress and timely adjustments as needed.
  • Supported seamless appointment scheduling by coordinating with front office staff on patient follow-ups and updates.
  • Facilitated positive patient experience by addressing concerns and providing empathetic support throughout their treatment journey.
  • Improved patient appointment efficiency by maintaining organized patient records and scheduling systems.
  • Improved practice reputation by consistently receiving positive patient feedback on compassionate and professional care.
  • Streamlined inventory management process, ensuring availability of necessary treatment supplies without overstocking.
  • Improved treatment outcomes with meticulous attention to detail in preparing and positioning orthodontic appliances.
  • Fostered welcoming clinic environment, directly impacting patient comfort and reducing anxiety about orthodontic treatment.

Preshool Teacher

First Baptist Child Development Center
11.2013 - 04.2015
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Encouraged critical thinking and problem-solving skills with specially designed activities and games.
  • Coordinated with colleagues to develop interdisciplinary lessons, enriching students' educational experience.
  • Modeled positive behavior and communication skills for students.

Office Assistant Intern

Cash America
09.2004 - 11.2013
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Proofread papers, letters and marketing materials to identify mistakes for quality control.
  • Assisted with daily office tasks, contributing to a well-run work environment.
  • Handled sensitive information discreetly while maintaining strict confidentiality protocols.
  • Streamlined administrative processes for better workflow and increased productivity.
  • Developed correspondence letters, memos, and emails.
  • Provided excellent customer service, resolving client concerns efficiently and effectively.
  • Developed strong relationships with vendors and suppliers to negotiate favorable terms on products or services required by the organization.
  • Enhanced communication within the office by acting as a liaison between departments and team members.
  • Maintained accurate inventory of office supplies, ensuring necessary items were always available when needed.
  • Assisted in the onboarding process for new employees by assembling welcome packets and conducting orientation sessions.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.

Education

Standard -

Sulligent High School
Sulligent, AL
05.2003

Skills

  • Communication
  • Data collection
  • File management
  • Relationship management
  • Application review
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Reliability
  • Excellent communication
  • Customer service-focused
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Client relationship building
  • Microsoft office
  • Data entry
  • Self motivation
  • Interpersonal skills

Additional Information

Currently taking a 20 hour course, to test for NMLS.

Timeline

Orthodontic Assistant

PT Orthodontics
04.2021 - Current

Orthodontic Assistant

Smile Dr.
01.2015 - 04.2021

Preshool Teacher

First Baptist Child Development Center
11.2013 - 04.2015

Office Assistant Intern

Cash America
09.2004 - 11.2013

Standard -

Sulligent High School

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Jessica Marlow