Jessica M Armstrong
Lava Hot Springs,ID
Summary
Personable Office Administrator with 18 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling customers requests. Professional and welcoming in creating upbeat work environment. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
23
23
years of professional experience
Work History
Office Administrator
Fastener Engineering & Sales Corp
09.2005 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Purchasing product for resale
- Outside sales
- Inside Sales
- Computer and phone system maintenance
- Daily data entry for Accounts receivables and Accounts Payable.
- Account collections
- Customer credit management
- Mailing invoices and checks
- Managed customer accounts to secure customer satisfaction and repeat business.
- Opening and closing
- Totaling time card hours
Housekeeper
Plains Hotel
06.2000 - 09.2002
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Dusted picture frames and wall hangings with cloth.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Polished fixtures to achieve professional shine and appearance.
Education
Master of Science - Metaphysical Sciences
Univesrity of Metaphysical
Arcata, CA06.2024
Bachelor of Science - Metaphysical Sciences
University of Metaphysical Science
Arcata, CA06.2015
Skills
- Problem-Solving Techniques
- Office Supplies and Inventory
- Business Correspondence
- Recordkeeping and File Management
- Customer Inquiries
- Troubleshooting Issues
- Complex Problem-Solving
- Shipment Arrangements
- Excellent People Skills
- Multitasking Strengths
- Speaking Clearly
- Verbal and Written Communication
- Money Handling
- Inventory Pricing
- Checking Inventories
- Store Opening and Closing
Timeline
Office Administrator
Fastener Engineering & Sales Corp
09.2005 - Current
Housekeeper
Plains Hotel
06.2000 - 09.2002
Master of Science - Metaphysical Sciences
Univesrity of Metaphysical
Bachelor of Science - Metaphysical Sciences
University of Metaphysical Science
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