Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jessica Martinez

LaBelle,FL

Summary

Committed to meeting and exceeding all service standards and regulations. To foster customer satisfaction, highly skilled in providing excellent guest service and catering to seating preferences and special requests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Work Study Student

USF
Tama, FL
01.2024 - Current
  • Provided support to faculty and staff by responding to inquiries and requests for information.
  • Assisted with the filing of documents and records in an organized manner.
  • Performed light clerical duties such as photocopying, faxing, scanning, and mailing documents.

Restaurant Waiter

The lake house
Punta Gorda, FL
05.2023 - Current
  • Greeted customers and provided friendly, knowledgeable service.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Cashier

Save-A-Lot
Labelle, FL
08.2021 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Floater/server Assistant

The Quart house
Labelle, FL
07.2020 - 09.2021
  • I helped where was needed but mainly helped in the kitchen with dishes and preparing food
  • I would also help the servers as needed on a basis.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies..
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Education

Bachelor of Science - Health Sciences

USF
Tampa

Some College (No Degree) - General Studies

FSW
Labelle

Skills

  • Guest Relations
  • Patient Ambulation Support
  • Patient Companionship
  • Helpful and Service-Oriented
  • Emotional Support
  • Positive Attitude

Certification

  • CERT

Accomplishments

  • Most improved in high school track
  • Graduated with high honors in high school

Timeline

Work Study Student

USF
01.2024 - Current

Restaurant Waiter

The lake house
05.2023 - Current

Cashier

Save-A-Lot
08.2021 - 05.2023

Floater/server Assistant

The Quart house
07.2020 - 09.2021

Bachelor of Science - Health Sciences

USF

Some College (No Degree) - General Studies

FSW

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Jessica Martinez