Jessica Martinez
Fort Worth,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
8
8
years of professional experience
Work History
Sales Associate
Kid to Kid
Fort Worth , Texas
08.2016 - 03.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with management teams to develop innovative marketing strategies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted inventories on a regular basis to track stock levels.
Education
High School Diploma -
South Hills High School
Fort Worth, TX06-2016
Some College (No Degree) -
Tarrant County College District
Fort Worth, TXSkills
- Teamwork and Collaboration
- Customer Service
- Inventory Control
- Product Sales
- Promotional support
Languages
English
Professional
Spanish
Professional
Affiliations
- Indoor gardening
- Book club
Timeline
Sales Associate
Kid to Kid
08.2016 - 03.2024
High School Diploma -
South Hills High School
Some College (No Degree) -
Tarrant County College District
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