Jessica Martinez
Addison,IL
Summary
Experienced in fast paced environments and adaptable to last minute changes. Showcasing an exceptional ability to quickly master computer software and deliver outstanding customer service. Excelled in a team environment, leveraging a detail-oriented approach to significantly enhance pharmacy efficiency and patient satisfaction. Expertise in data entry and insurance processing, coupled with excellent communication skills, sets a high standard for excellence in pharmacy operations.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Lombard PHARMACY
Lombard, IL
01.2021 - 01.2022
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared and packaged medications for distribution.
- Process insurance claims, and handle billing issues.
Pharmacy Technician
LIFE CARE PHARMACY
Lombard, IL
01.2024 - 03.2024
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Enter patient information and prescriptions into computer systems
- Process insurance claims, and handle billing issues.
- Prepared and packaged medications for distribution
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Provided exceptional customer service to ensure patient satisfaction and loyalty.
Pharmacy Technician
Walgreens
Addison, IL
03.2024 - 12.2024
- Enter patient information and prescriptions into computer systems.
- Process insurance claims, and handle billing issues.
- Answered phone calls and responded to inquiries from patients and healthcare providers.
- Assist customers with insurance and payment questions.
- Stock shelves with medications and other pharmacy supplies.
- Participated in continuing education and training programs to stay up to date on pharmacy regulations and procedures.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Operated cash registers to accept payments from customers.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Education
High School equivalency -
Morton College
Cicero, IL01.2018
Associate in Science Degree -
Morton College
Cicero, IL08.2021
Skills
- Ability to learn quickly
- Advanced in computer software
- Microsoft Word
- Excel
- PowerPoint
- Data entry
- Excellent written and communication skills
- Supportive Team Participant
- Detail-Oriented Approach
Pharmacytechnicianlicense
049.297558
References
- Dr. Niesha Ballard, Pharmacist, (773) 816-9920
- Janelle Marcellis, Commander at the University of Chicago Police Department, (630) 742-3131
Timeline
Pharmacy Technician
Walgreens
03.2024 - 12.2024
Pharmacy Technician
LIFE CARE PHARMACY
01.2024 - 03.2024
Pharmacy Technician
Lombard PHARMACY
01.2021 - 01.2022
High School equivalency -
Morton College
Associate in Science Degree -
Morton College
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