Jessica Mason
Webster,MA
Summary
Seeking a position outside of the clinical medical laboratory that allows me to push and challenge my skills and knowledge while continuing to learn, grow, and advance in my career. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Laboratory Supervisor – Chemistry, Immunology, Serology, Urinalysis
Day Kimball Hospital
09.2022 - Current
- Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
- Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
- Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
- Worked closely with quality assurance teams to address and resolve any discrepancies or concerns related to laboratory processes, data, or results.
- Oversaw in-depth laboratory inspections and contributed to favorable outcomes.
- Contributed to the development of new tests or methodologies through collaborative research efforts with colleagues or external partners.
- Increased productivity with effective resource allocation, maximizing the use of available personnel and equipment.
- Ensured accuracy in testing by maintaining rigorous quality control standards and regularly calibrating equipment.
- Enhanced laboratory efficiency by streamlining processes and implementing new technologies.
- Conducted CAP studies and performed daily quality control runs and biannual CVM tests.
- Assisted with development and administration of laboratory budgets.
- Provided technical guidance and training to laboratory staff.
- Investigated and resolved issues related to laboratory processes and procedures.
- Troubleshot and resolved equipment and process issues.
- Analysis and release/reporting of patient results
- Clinical laboratory testing
Medical Technologist II
UMASS Memorial Healthcare
10.2020 - 09.2022
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Enhanced patient care by accurately performing and interpreting laboratory tests in hematology/coagulation, chemistry, molecular virology, and renal departments.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Demonstrated professionalism and commitment to excellence by consistently adhering to laboratory standards and best practices.
- Maintained a safe work environment by adhering to strict laboratory protocols and safety guidelines.
Medical Technologist I
ReproSource, Inc
11.2018 - 10.2020
- Utilized microscopy, flow cytometry, and ELISA assay following procedures for accurate results - Andrology
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Trained and oriented new medical technologists to perform and interpret tests.
Outside Sales
Paychex Inc.
10.2017 - 11.2018
- Boosted sales performance by developing and implementing strategic outside sales plans.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Bachelor of Science - Biochemistry
Eastern Connecticut State University
Willimantic, CT08.2017
Skills
- Lab Operations
- Lab Safety
- Staff Management
- Laboratory Management
- Project Management
- Compliance Management
- Schedule Maintenance
- Laboratory work competency
- Standard Operating Procedures
- Biological Specimen Processing
- Lab result interpretation
- Training and mentoring
Volunteer Experience
- Festival fund raisers for American Legion
- Volunteer high-level softball coach
- Volunteer Instructor at multiple children’s athletic clinics
Timeline
Laboratory Supervisor – Chemistry, Immunology, Serology, Urinalysis
Day Kimball Hospital
09.2022 - Current
Medical Technologist II
UMASS Memorial Healthcare
10.2020 - 09.2022
Medical Technologist I
ReproSource, Inc
11.2018 - 10.2020
Outside Sales
Paychex Inc.
10.2017 - 11.2018
Bachelor of Science - Biochemistry
Eastern Connecticut State University
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