Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jessica Massari

Chandler,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

QAQC Engineer

Quality Plus Services Inc.
Phoenix, Arizona
10.2024 - 07.2025
  • Reviewed and analyzed test results to identify defects and recommend improvements.
  • Utilized software tools for tracking and reporting quality metrics effectively.
  • Maintained organized records of inspections, tests, and corrective actions taken.
  • Reviewed blueprints and technical documents to assess installation quality.
  • Facilitated communication between team members, stakeholders and external partners involved in the project.
  • Reviewed documentation for accuracy and adherence to regulatory standards.
  • Collaborated with management on strategic planning for administrative functions.
  • Developed and maintained quality control documentation and reporting procedures.

Electrical Apprentice

Quality Plus Services Inc.
Phoenix, Arizona
01.2024 - 10.2024
  • Pulled wires through conduit runs using fish tapes or pull strings when necessary.
  • Installed conduit systems including EMT and rigid conduit
  • Read and interpreted blueprints.
  • Utilized a variety of hand tools, such as wire strippers and crimpers.
  • Cut, bent and ran conduit and other wiring system.

Retail Sales Associate

Tommy Hilfiger
Orlando, Florida
10.2023 - 06.2024
  • Assisted customers in selecting merchandise and provided personalized recommendations.
  • Collaborated with team members to ensure efficient stock replenishment and inventory management.
  • Participated in training new staff on sales techniques and customer service best practices.
  • Supervised cashier team to ensure efficient customer service operations.
  • Trained new cashiers on register procedures and company policies.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Performed daily opening and closing procedures for the register area.
  • Processed refunds and exchanges according to company policy.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

Nuestra Señora De Fatima
Maracaibo, Vzla
06-2021

Skills

  • Construction safety
  • Customer service
  • Technical documentation
  • Effective communication
  • Blueprint interpretation
  • Fall protection
  • Software tools usage
  • Adaptability
  • Retail merchandising
  • Sales techniques

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • OSHA 360

Timeline

QAQC Engineer

Quality Plus Services Inc.
10.2024 - 07.2025

Electrical Apprentice

Quality Plus Services Inc.
01.2024 - 10.2024

Retail Sales Associate

Tommy Hilfiger
10.2023 - 06.2024

High School Diploma -

Nuestra Señora De Fatima

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