Jessica Masters
Fort Leavenworth
Summary
I am an organized, independent worker with strong time-management skills. I am excellent at juggling multiple tasks and working under pressure. I have broad industry experience. I am enthusiastic about the career path I have chosen and it shows in my work. I have strong project management skills. I also maintain composure, and make decisions in fast-paced and stressful environments. I am very resourceful in perceiving and resolving problems. I am highly self-motivated, successful in managing time, prioritizing tasks, and organizing projects to improve the quality of patient care.
Overview
3
3
years of professional experience
Work History
Health Technician
VA Medical Center
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Unit - ICU/MedSurg/ED/ CLC (community living center) 40 hours per week. Full-Time.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Ensured proper care of surgical instruments through meticulous cleaning, sterilization, and maintenance processes.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Administrator
East Road Adult Home
- Managed operations at a 19-bed facility.
- Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
- Created documents such as employee write-ups and incident reports to develop and implement corrective action plans.
- Managed financial transactions and functions for over 20 employees and patients.
- Maintained strong knowledge of applicable governing requirements and submitted documentation and reports in accordance with the NYS Department of Health.
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for an adult care facility.
- Direct day-to-day administrative and operational functions for a 19-bed facility, providing guidance and leadership to over 20 employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Oversaw all financial transactions and management functions, strategically managing the operating budget.
- Increased occupancy from 70% to 90%.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Coordinate and provide leadership to each clinical, managerial and custodial team. To ensure that they work together effectively.
- Coordinate with staff to ensure residents individual care plans are being followed.
- Act as the ‘face’ of the facility to the governing board of directors, the public and residents families. Also as a liaison between staff, residents and families.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Discussed resident census data and admissions and discharge information in department-head meetings.
- Devised and implemented improvements to reporting procedures.
- Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
- Full time (50 hours per week)
Health Technician
Syracuse VA Hospital
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RN’s informed of changes.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN’s.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Full time (40 hours per week)
- Setup oxygen, CPAP and BiPAP machines for patients requiring breathing treatments.
- Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
Health Technician
Upstate Medical University
- I performed direct and indirect nursing care activities assisted with simple procedures and have initiated CPR.
- I assisted with admitting, transfer's and discharge process. I have provided nursing care to critically ill patients in the Surgical/Trauma ICU.
- I provided the patient's family with support as well as education.
- I performed EKG's, blood draws, vital signs, Glucometer checks, Bladder scans, stock c-lockers, and assisted the RN with repositioning patients.
- I transferred patents to the OR, CT Scan, Ultrasound, XRAY, MRI and to various step down units around the hospital.
- I also brought lab's down and picked up blood products from the blood bank for patients.
- Full time (40 hours per week)
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Performed inventory management duties for the operating room supplies, ensuring adequate stock levels at all times.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
Certified Nursing Assistant
Elderwood Healthcare at Birchwood
08.2006 - 12.2009
- Fed patients unable to feed themselves.
- Prepared food trays.
- Bathed, groomed, and dressed patients.
- Measured and recorded food and liquid intake and output.
- Measured and recorded vital signs.
- Cleaned rooms and changed linen.
- Turned and re-positioned bedfast patients, alone and with assistance, to prevent bedsores.
- Assisted patients to walk.
- Orienated new employees.
- Full time (40 hours per week)
Education
LPN Certification - Nursing
OCM BOCES
Liverpool, NY.2006
H.S. Diploma - undefined
Liverpool High School
Liverpool, NY.2001
Skills
- Accurate and detailed
- Advanced Excel spreadsheet functions
- Flexible
- Articulate and well-spoken
- Professional and mature
- Maintains confidentiality
- Works well under pressure
- Dedicated team player
- Medical terminology
- Skilled problem solver
- Active listening skills
- Natural leader
- Service-oriented
- Computer knowledge
- Patient counseling professional
- Professional bedside manner
- Thorough physical assessments
- Feeding assistance aptness
- Medical laboratory procedures professional
- Venipuncture/blood draw expert
- Compassionate caregiver
- Efficient and reliable team player
- Patient-focused care
- Dementia and Alzheimer's knowledge
- CPR/First Aid certified
- Cardiac monitors
- Electrocardiogram (EKG) Equipment
- Specimen Collection
- Blood Sample Collection
- Infection Control
- Medical Records Maintenance
- Sharps Disposal
- Specimen Labeling Procedures
Timeline
Certified Nursing Assistant
Elderwood Healthcare at Birchwood
08.2006 - 12.2009
Health Technician
VA Medical Center
Administrator
East Road Adult Home
Health Technician
Syracuse VA Hospital
Health Technician
Upstate Medical University
LPN Certification - Nursing
OCM BOCES
H.S. Diploma - undefined
Liverpool High School