Jessica Masters
Camp Lejeune,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2025
2025
years of professional experience
Work History
Educational Consultant
Tailwinds Ed Consulting
04.2024 - 11.2024
- Assisted in advancing educational goals within specific communities through targeted social media strategies.
- Streamlined communication between Admissions and potential students.
- Data entry.
College Admissions
Martinsburg College
02.2021 - 04.2024
- Provided guidance and assistance to students in the college admissions process.
- Offered advice regarding course selections, college admissions processes, job searches.
- Data entry.
- Advised students on college admissions requirements and scholarship opportunities.
- Assisted in advancing educational goals within specific communities through targeted social media strategies.
Sales Advisor
Best Buy
Corpus Christi, TX
11.2018 - 09.2021
- Answered requests and concerns with friendly and knowledgeable service.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Coordinated with logistics department to ensure timely delivery of goods.
- Operated register, handled cash and processed credit card transactions.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Sales Associate
Best Buy
Beaufort, SC
07.2014 - 07.2015
- Demonstrated product features and benefits for customers' needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Maintained up-to-date knowledge of store merchandise and policies.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Computed purchases and received and processed cash or credit payment.
Data Entry
PAC Outsourcing LLC
- Performed data entry for various documents and records using Excel.
Education
High School Diploma -
Flora MacDonald Academy
Red Springs, NC05-2011
General Studies
Miracosta College
Oceanside, CAElementary Education
Mount San Jacinto
Menifee, CAElementary Education
University of South Carolina
BeaufortBusiness Administration
Grand Canyon University
Phoenix, AZSkills
- Product training
- Tech-Savvy
- Data analysis
- Content development
- Social media technologies
- Customer engagement
- Proficient in Teams, Outlook, Excel, Word, PowerPoint
- Written communication
- Task prioritization
- Goal oriented
- Flexible schedule
- Excellent communication skills
Accomplishments
- Earned several Associate of the Month awards while working in College Admissions.
- Grew within my role to a Senior position.
References
References available upon request.
Timeline
Educational Consultant
Tailwinds Ed Consulting
04.2024 - 11.2024
College Admissions
Martinsburg College
02.2021 - 04.2024
Sales Advisor
Best Buy
11.2018 - 09.2021
Sales Associate
Best Buy
07.2014 - 07.2015
Data Entry
PAC Outsourcing LLC
High School Diploma -
Flora MacDonald Academy
General Studies
Miracosta College
Elementary Education
Mount San Jacinto
Elementary Education
University of South Carolina
Business Administration
Grand Canyon University
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