Jessica Mata
Manchester,CA
Summary
Utilizes effective communication and organizational skills to support classroom activities and child development. Strong understanding of early childhood education principles and best practices, ensuring positive and productive learning experience.
Knowledgeable with solid foundation in early childhood education and classroom support. Assisted in creating engaging learning environments and implementing age-appropriate activities that foster children's development. Demonstrated effective communication and nurturing skills to support young learners' growth and well-being.
Proactive and caring worker with over 4 years of experience combined with communication strengths and good observational skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Qualified Spanish- Speaking Family Liaison, with solid background in building and maintaining strong family relationships. Proven success in implementing support programs and resolving conflicts, enhancing community and family engagement. Demonstrated ability in effective communication and empathy, crucial for fostering trust and collaboration.
Overview
2027
2027
years of professional experience
Work History
Preschool Assistant Teacher
The Forager School
Gualala, CA
08.2023 - Current
- Assisted lead teacher in implementing daily lesson plans and activities for preschool students.
- Supported classroom management by maintaining a positive learning environment and addressing student needs.
- Adapted instructional materials to meet diverse learning styles and individual student needs.
- Collaborated with staff to create engaging educational experiences that promote early childhood development.
- Facilitated communication between families and school staff to address student needs.
- Developed and implemented outreach programs to engage families in educational initiatives.
- Coordinated workshops and informational sessions for parents on school resources.
- Led initiatives to strengthen partnerships with local organizations supporting families in need.
- Implemented culturally responsive initiatives that promoted understanding and inclusivity within the school community.
Behavioral Therapist
IECP
Point Arena
04.2023 - 02.2024
- Monitored client progress and adjusted interventions as needed for optimal outcomes.
- Implemented therapeutic techniques to improve clients' social and emotional skills.
- Developed individualized treatment plans based on client assessments and behavioral observations.
- Conducted training sessions for parents on effective behavior management strategies.
- Documented behavioral data accurately to track client progress and inform future strategies.
- Advocated for clients' needs within educational settings to promote inclusive practices.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Implemented crisis prevention measures when necessary to maintain safety within therapy sessions.
- Implemented behavioral intervention plans created by clinical supervisors.
- Helped teach important social, play and basic life skills such as personal hygiene management.
Assistant Front Desk Manager
Manchester Beach KOA
Manchester
2019 - 10.2023
- Assisted in managing daily front desk operations, ensuring exceptional guest service and satisfaction.
- Coordinated staff schedules, optimizing coverage during peak hours to enhance operational efficiency.
- Trained new team members on front desk procedures and customer interaction protocols.
- Implemented process improvements that streamlined check-in/check-out procedures, reducing wait times for guests.
- Resolved guest inquiries and complaints promptly, maintaining a positive experience throughout their stay.
- Collaborated with management to develop promotional packages that increased seasonal bookings and revenue.
- Provided exceptional customer service, resulting in increased repeat business and positive online reviews.
- Supported revenue management initiatives by actively upselling room upgrades and additional services.
- Welcomed guests and focused on providing positive lodging experience.
- Modeled positive attitude and encouraged front desk employees when dealing with difficult guests.
- Resolved conflicts calmly between employees or customers by employing effective communication skills during tense situations.
Restaurant Waitress
Queenies
Elk, CA
06.2019 - 09.2019
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Accurately processed orders using point-of-sale systems to facilitate efficient transactions.
- Assisted in training new staff on restaurant procedures and service standards.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
- Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
Education
No Degree - Early Childhood Care And Education
Theoria Technical College
Carlsbad, CASkills
- Motivating and inspiring students
- Gross motor skills development
- Decision-making
- Parent-teacher conferences
- Positive reinforcement
- Nurturing environment
- Special needs support
- First aid and CPR
- Problem-solving
- Emotional support and development
- Collaborative and Team-oriented
- Student data management
- Encouraging participation and inclusivity
- Caring and empathetic demeanor
- Communicating with parents and teachers
- Data entry
- Call management
- Cross-cultural awareness
- Bilingual in English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Preschool Assistant Teacher
The Forager School
08.2023 - Current
Behavioral Therapist
IECP
04.2023 - 02.2024
Restaurant Waitress
Queenies
06.2019 - 09.2019
Assistant Front Desk Manager
Manchester Beach KOA
2019 - 10.2023
No Degree - Early Childhood Care And Education
Theoria Technical College
QUALIFICATIONS
- High school diploma or equivalent
- A California Class C Driver's License is desired
- Auto insurance that meets California's minimum requirements
KNOWLEDGE OF
- General sanitation and food handling principles
- Child supervision and safety protocols
- Basic computer applications and office equipment
- Confidentiality around student and school district information
ABILITY TO
- Communicate courteously and effectively, both orally and in writing
- Be an effective team member by establishing cooperative working relationships
- Operate a variety of office equipment
- Prioritize and meet timelines
- Ability to take direction from supervisors, administrators, and teachers
- Ability to work patiently with children and attend to their individual needs
- Ability to learn and utilize positive behavior management and reinforcement strategies when working with children
- Ability to work with discretion and protect the confidentiality and privacy of children
- Read and write in Spanish
OTHER REQUIREMENTS
- TB Test clearance (pre-employment)
- Fingerprint clearance (pre-employment)
- Mandated Reporter and other ongoing statutory training requirements (upon hire)
- California Food Serve training (upon hire)