Jessica Mathews
Franklinton,NC
Summary
Dedicated Certified Medical Assistant with proven expertise in patient care and clinic efficiency, honed at Wake Skin Cancer Center. Skilled in HIPAA compliance, EMR/EHR systems, and providing compassionate support. Improved patient wait times significantly. Adept at coordinating care and managing medical records, demonstrating exceptional organizational and interpersonal abilities.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Wake Skin Cancer Center
11.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Certified Medical Assistant
Jeffers, Mann, & Artman Pediatrics
08.2017 - Current
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associates Degree Of Medical Assistance -
Miller-motte College
Jacksonville, NC05.2014
Early College Preparation -
Southwest High School
Jacksonville, NC06.2009
Skills
HIPAA Compliance
Timeline
Certified Medical Assistant
Wake Skin Cancer Center
11.2022 - Current
Certified Medical Assistant
Jeffers, Mann, & Artman Pediatrics
08.2017 - Current
Associates Degree Of Medical Assistance -
Miller-motte College
Early College Preparation -
Southwest High School