Jessica Mattingly
Hartford,Kentucky
Summary
Results-driven Clinical Resource Coordinator with a strong focus on leadership, communication, and process improvement. Successfully streamlined workflows and enhanced service delivery across health services while supporting staff training and resource management.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Clinical Resource Coordinator
Ohio County Healthcare
Hartford, KY
12.2023 - Current
- Conducted staff training on resource management systems and protocols to improve team competency.
- Streamlined processes to enhance coordination across health services.
- Facilitated interdepartmental communication to enhance operational workflows.
- Coordinated meetings and documentation for project planning and updates to ensure alignment and clarity.
Clinical Supervisor
Owensboro Health Regional Hospital
Caneyville, Kentucky
07.2021 - 10.2023
- Supervised clinical staff to ensure adherence to hospital policies and procedures.
- Managed scheduling and resource allocation for efficient staff utilization in clinical settings.
- Conducted training sessions for new staff on clinical protocols and safety standards.
- Monitored patient outcomes and reported findings to enhance service delivery.
Registered Medical Assistant
Owensboro Health Regional Hospital
Owensboro, Kentucky
03.2015 - 07.2021
- Assisted physicians with examinations and procedures in patient care settings.
- Collected vital signs and recorded medical histories accurately before consultations.
- Educated patients on treatment plans and medication instructions clearly.
- Managed patient records using electronic health record systems effectively.
- Ensured compliance with safety protocols and infection control standards consistently.
- Maintained clinical records according to HIPAA regulations.
- Processed prior authorization requests for medical services and medications.
- Collaborated with healthcare providers to obtain necessary documentation.
Education
Associate of Science -
Owensboro Community And Techincal College
Owensboro, KY12-2018
Skills
- Health information management
- Patient outcomes monitoring
- Regulatory compliance
- Resource management
- Process improvement
- Staff training
- Clinical operations
Certification
- Registered Medical Assistant
- Long Term Care Administration
- State Registered Nursing Assistant
Timeline
Clinical Resource Coordinator
Ohio County Healthcare
12.2023 - Current
Clinical Supervisor
Owensboro Health Regional Hospital
07.2021 - 10.2023
Registered Medical Assistant
Owensboro Health Regional Hospital
03.2015 - 07.2021
Associate of Science -
Owensboro Community And Techincal College