Jessica May
Sunnyvale,CA
Summary
Dedicated student with a focus on healthcare and patient care, equipped with effective communication and multitasking abilities. Highly adaptable and motivated, with a strong work ethic and a track record of mastering new skills quickly. Experienced in manual labor and maintaining organized workspaces, ensuring safety and efficiency. Ready to contribute positively to a team and tackle new challenges.
Overview
9
9
years of professional experience
Work History
Contractor
Bay Area Hyperbarics
Los Gatos, California
11.2024 - 05.2025
- Ensured precise encoding of extensive numerical and textual data in compliance with company standards.
- Facilitated prompt resolution of data-related issues through interdepartmental communication.
- Updated existing records consistently with incoming new information from diverse sources.
- Prepared physical documents for scanning, enhancing efficiency in digital system integration.
Caregiver
Elderly Woman
Los Altos, California
02.2025 - 03.2025
- Supported elderly patient post-injury by assisting with personal care and daily living activities.
- Engaged in conversations and recreational activities to provide companionship.
- Monitored activity levels to encourage mobility and reduce sedentary behavior.
- Administered medications on schedule, following specific care plan guidelines.
- Maintained open communication with healthcare providers about patient health status.
- Fostered trusting relationships with client and family for improved care experiences.
- Executed light housekeeping duties relevant to patient care, including laundry and linens.
- Prepared meals tailored to dietary restrictions and preferences of client.
Caregiver
Baby
Walnut Creek, California
05.2024 - 12.2024
- Ensured safety and comfort in infant care through attentive supervision.
- Provided emotional support and companionship to enhance client well-being.
- Developed trusting relationships with clients and families to foster collaboration.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Managed household tasks, including cleaning, laundry, and errands, for clients.
- Maintained a clean, organized environment to promote client happiness and safety.
- Followed care plans to deliver quality care consistently.
Billing Specialist
Bay Area Hyperbarics
Los Gatos, California
01.2020 - 06.2022
- Processed patient billing inquiries, resolving discrepancies efficiently.
- Managed insurance claim submissions and tracked outstanding payments diligently.
- Streamlined invoicing and payment tracking with CareCloud software.
- Executed credit card transactions through Point-of-Sale terminals and online systems.
- Conducted data entry in QuickBooks to ensure financial record accuracy.
- Monitored accounts receivable for timely invoice payments.
- Pursued collections on overdue accounts to recover funds effectively.
Caregiver
Paraplegic Man
Walnut Creek, California
08.2017 - 07.2020
- Developed strong relationships with clients and families, enhancing care experiences.
- Delivered companionship and emotional support to significantly improve quality of life.
- Managed household tasks such as cleaning, laundry, and errands to facilitate smooth operations.
- Ensured safe, organized environments promoting client comfort and well-being.
- Utilized compassionate patient care approaches to enrich daily living experiences.
- Performed laundry for clothing and bedding, reducing infection transmission risks.
- Adhered to care plans while maintaining effective communication with family members.
Assistant to the Manager
Advanced Rotorcraft Technology
Sunnyvale, California
09.2017 - 07.2018
- Managed office supplies and inventory to support daily activities.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Assisted in preparation for office Christmas party by decorating the office space, wrapping employee gifts, and setting up the venue.
Cashier
The King's Academy
Sunnyvale, California
09.2016 - 05.2017
- Efficiently operated cash register at school cafeteria, accurately processing various payment methods.
- Processed cash, credit, and digital payments according to established work place policies.
- Maintained high standards of cleanliness in checkout area, including registers and surrounding spaces.
- Coordinated with team members to ensure effective service during peak periods.
- Implemented security protocols for secure management of substantial cash transactions.
Education
Medical Assistant Certification - Medical Assisting
Carrington College
San Jose, CACollege Experience
West Valley College
Saratoga, CAHigh School Diploma -
The King's Academy
Sunnyvale, CASkills
- Data entry
- Electronic health records
- Billing processes
- Customer service
- Patient care
- Medication administration
- Compassionate client care
- HIPAA compliance
- Safety awareness
- Empathetic listening
- Basic housekeeping
- Daily living assistance
- Household coordination
- Problem solving
- Point-of-sale systems
- Proficient in math
- Cash management
- Merchandise restocking
- Proficient in CareCloud Healthcare software
- Cash handling
- Currency counting
Accomplishments
Recipient of President's List Award at Carrington College
References
References available upon request.
Timeline
Caregiver
Elderly Woman
02.2025 - 03.2025
Contractor
Bay Area Hyperbarics
11.2024 - 05.2025
Caregiver
Baby
05.2024 - 12.2024
Billing Specialist
Bay Area Hyperbarics
01.2020 - 06.2022
Assistant to the Manager
Advanced Rotorcraft Technology
09.2017 - 07.2018
Caregiver
Paraplegic Man
08.2017 - 07.2020
Cashier
The King's Academy
09.2016 - 05.2017
Medical Assistant Certification - Medical Assisting
Carrington College
College Experience
West Valley College
High School Diploma -
The King's Academy