Jessica Mayo
Angels Camp,USA
Summary
Experienced professional with a strong work ethic. Quick-learning ability and a talent for adapting to change. Known for analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Skilled in problem-solving and optimizing performance. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
15
15
years of professional experience
Work History
Assistant Community Manager
The Oaks Community Association
Ione, California
10.2022 - Current
- Provided support to the Community Manager as needed.
- Maintained monthly newsletters, community website, bulk mailings/emails/text messages, and any other communication to residents about events, meetings, activities, billing, and upcoming developments within the community.
- Collected residents' monthly HOA payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
- Assesed the budget and financial reports regularly ensuring cost-effectiveness.
- Developed, implemented, and maintained Utility billing process.
- Ensured compliance with applicable laws and regulations and current rate information set by the CPUC and Pg&e.
- Enforced, and adopt current Association rules & regulations, bylaws, and CC&R's with the direction of the board.
- Accurately assesed and maintained seamless technology with software application updates on computer systems.
- Verified property information and record of title for accuracy and integrity.
- Recorded meeting minutes for distribution to homeowners and distribute in monthly newsletters and website.
- Assisted in developing new policies and procedures related to administrative activities.
- Monitored daily cash flow associated with Month billing and day to day operation expense of the organization.
- Assessed and Implemented new HOA management and accounting software.
- Created notices for overdue payments and worked closely with customers on payment arrangements to avoid shutoff.
MLS Director
Calaveras County Association of REALTORS
City Of Angels, California
08.2021 - 09.2022
- Directed the organization's daily operations, ensuring compliance with C.A.R. and N.A.R. applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Collaborated with Board of Directors to set long-term objectives for the company.
- Educate REALTORS to Implement new technology, streamline process, and enhance productivity.
- Provided assistance with software applications as needed. Data input, adherence to compliance, maintain accuarcy of information, or technical support to members.
Education
Associate of Applied Science - Computer Business Applications
Heald College School of Business
Honolulu, HI01-1999
Skills
- Records and database administration
- Daily operations oversight
- Resident relations
- Business Software Applications proficiency
- Association management
- Marketing, Publication, Communication
- Income and expense management
- Payment management
- Financial budgeting and reporting
Timeline
Assistant Community Manager
The Oaks Community Association
10.2022 - Current
MLS Director
Calaveras County Association of REALTORS
08.2021 - 09.2022
Associate of Applied Science - Computer Business Applications
Heald College School of Business