Jessica Mazzola
Chester Springs,PA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, child care, money handling, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service Representative
Gardener's Landscape Nursery
Chester Springs, Pennsylvania
03.2024 - 06.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered phone calls to assist customers with questions and orders.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Counted and balanced cashier drawers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Camp Counselor
Camp Arrowwood
Lewes, DE
06.2023 - 08.2023
- Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
- Organized and supervised camp activities such as canoeing, sailing, arts and crafts, cookouts, overnight campouts, and nighttime events such as dances and movie nights.
- Trained and mentored new camp counselors, sharing best practices and ensuring consistent quality of camper experiences.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Designed and implemented engaging camp programs aligning with organizational goals and camper interests.
- Ensured compliance with health and safety guidelines to prevent accidents and spread of illnesses.
Education
Bachelor of Arts - Psychology
University of Vermont
Burlington, VTSkills
- Multitasking and organization
- Customer service excellence
- Drawer balancing
- Product restocking
- Returns processing
- Money handling
- Reliability and punctuality
Affiliations
- Hiking, involvement in Outdoor Clubs at University
- Environmental Advocacy, participant in local group pushing for enviornmental policy changes in Burlington
- Volunteering at local dog shelters in hometown
Accomplishments
- Matienence of 3.88 GPA as a freshman at university
- Recipient of Summa Cum Laude rank in high school
- National Honors Society leader in high school
- Awards from English department and Spanish department for outstanding work in high school
- Honor roll in high school
Certification
- CPR and First Aid Certification
References
References available upon request.
Timeline
Cashier and Customer Service Representative
Gardener's Landscape Nursery
03.2024 - 06.2025
Camp Counselor
Camp Arrowwood
06.2023 - 08.2023
- CPR and First Aid Certification
Bachelor of Arts - Psychology
University of Vermont
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