Jessica McCarthy
Albany,NY
Summary
Hard-working professional with 25 years of experience and a proven knowledge of customer service. Passionate Esthetician with experience in basic spa services, product knowledge and sales, as well as customer relations. Aiming to leverage my skills to successfully fill the Esthetician/Laser Technician role at your company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Esthetician /Professional Laser Technician
Jean Paul Spa and Salons
10.2023 - 12.2024
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
Esthetician/Laser Technician
Dia Beuty
10.2020 - 09.2023
- Assessed client skin care needs, and suggested treatment steps
- Schedule and confirm consultations for clients
- Setup treatment room with sanitary products, equipment, and supplies to ensure client comfort and safety
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Analyzed skin condition and made appropriate product recommendations.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Laser Tattoo Removal Technician
Shocker Tattoo
04.2017 - 10.2020
- Schedule clients for consultations
- Set up and prep Laser room
- Bookkeeping and client records
- Perform the removal process using the laser
Shop Manager
Shocker Tattoo
06.2015 - 10.2020
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance
- Requisition necessary supplies, equipment, or services
- Schedule appointments for consultations, book appointments for each artist at the customers request
Education
Aesthetics Certification - Esthetics
AESTHETICS SCIENCE INSTITUTE
Latham, NY07.2020
Laser Certification - Esthetics
AESTHETICS SCIENCE INSTITUTE
Latham, NY02.2017
Medical assistant - Clinical Medical Assisting
BRANFORD HALL
Albany, NY03.2009
Skills
- Q Switch laser machine
- High-frequency machine use
- Microdermabrasion expertise
- [NY State] licensed esthetician
- Advanced facial techniques
- Dermalogica
- Microneedling
- Lymphatic drainage facials [certified]
- Glytone chemical peel
- HydraFacials
- Manual lymphatic drainage
Certification
- Laser Certification
- Infection Control
- Skin Script Certification
Timeline
Esthetician /Professional Laser Technician
Jean Paul Spa and Salons
10.2023 - 12.2024
Esthetician/Laser Technician
Dia Beuty
10.2020 - 09.2023
Laser Tattoo Removal Technician
Shocker Tattoo
04.2017 - 10.2020
Shop Manager
Shocker Tattoo
06.2015 - 10.2020
Laser Certification - Esthetics
AESTHETICS SCIENCE INSTITUTE
Medical assistant - Clinical Medical Assisting
BRANFORD HALL
Aesthetics Certification - Esthetics
AESTHETICS SCIENCE INSTITUTE
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