Jessica McClain
Dublin,OH
Summary
Dynamic leader with expertise in strategic planning and a proven record of developing high-performing teams to achieve ambitious objectives. Known for effectively managing facility maintenance operations with a focus on productivity, regulatory compliance, and inventory control. Exceptional communication and problem-solving skills contribute to fostering a harmonious work environment that emphasizes work-life balance. Career goals include leveraging leadership capabilities to drive organizational success and team development further.
Overview
18
18
years of professional experience
Work History
House Manager
My Family
Dublin, OH
07.2024 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
- Prepared high-quality nutritious meals to promote better overall health and improve eating habits.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Organized activities such as games, music and reading to stimulate development of infants.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Managed time effectively while multitasking multiple tasks simultaneously.
Project Coordinator
Rinker Materials Concrete Pipe
Columbus, OH
12.2023 - Current
- Managed communication channels between various teams involved in the execution of complex projects.
- Developed and implemented project tracker and calendar to meet and maintain standards.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
Coach of Cheerleading
The Cheer Combine & Various Past Organizations
Plain City, OH
06.2016 - Current
- Re-established the cheerleading program at Penn State University - New Kensington location.
- Coached and managed teams of up to 30 people on a single team.
- Set expectations while enforcing team rules and policies.
- Developed and conducted safe routines, cheers, tumbling, and stunts.
- Coordinated and planned team schedules for practices, games, and events.
- Monitored budgeting issues related to uniforms, equipment, travel expenses.
- Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
- Developed practice plans tailored to individual needs as well as team development requirements.
Materials Specialist & Administration
Hetrick Manufacturing INC.
New Kensington, Pennsylvania
01.2023 - 08.2023
- Prepared quotations by communicating with vendors and the engineering team.
- Selected materials by identifying appropriate materials and estimating quantity.
- Conducted a pricing analysis before purchasing materials for approved projects.
- Documented all communication and pricing quotations from all vendors.
- Purchased supplies for the machine shops and office.
- Organized filing system for ten years' worth of quotes, future jobs, and completed jobs.
- Handled reception and visitor management.
- Maintained positive working relationships with fellow staff and management.
- Created detailed bill of materials documents for use in production planning activities.
Training Coordinator, Event Beverage Catering Service Bartender, & Assistant to Owner
Bubbly Bartending LLC.
, Pennsylvania
01.2021 - 01.2023
- Developed employee handbook for the company
- Observed, documented, and supervised new employees
- Maintained confidentiality of sensitive information and handled it with discretion
- Trained and educated bartending team
- Collaborated with Hosts to ensure perfection for their guests
- Monitored and controlled the amounts of beverages that would be provided
- Worked events with upwards of 200 guests myself and 500 with a partner
- Had a strong attention to detail and the ability to maintain high quality and presentation standards
- Helped manage calendars, events coordination, and items needed for the event
- Prepared bar materials needed for events for bartenders weekly for their assigned events
- Provided administrative support for the owner including managing and organizing file documents and records
- Provided a professional point of contact when the owner is unavailable
Lead Bartender & Mixologist
Various Locations
, Pennsylvania
01.2016 - 01.2023
- Enforced and complied with PLCB policies and safety regulations
- Oversaw day-to-day operations to ensure smooth workflow and efficient service
- Maintained sanitary and organization of the bar and surrounding area
- Used excellent interpersonal skills to interact with customers to ensure their safety
- Had the ability to handle a fast-paced and demanding environment of a full bar
- Managed bar inventory, monitored stock levels, and counted cash drawers
- Handled customer complaints or issues promptly and professionally with other management
Manager - Sales & Administration
Bowser's Feed Store
, Pennsylvania
01.2007 - 01.2022
- Provided excellent customer service from order to loading of the vehicle
- Ensured quality of products and monitored dates of supplies
- Handled large cash sales, sales on credit, and collection of monthly bills
- Oversaw payroll, financial reporting, inventory count, and ordering
- Streamlined payment methods with card machine addition
- Developed and implemented sales and marketing strategies and goals to drive revenue growth
- Manufactured livestock feeds and provided knowledge of all feeds
Professional NBA Entertainer - Stunt/Cheerleading Team
The Detroit Pistons | The Boston Celtics
01.2014 - 01.2016
- Learned and performed a variety of stunts, tumbling, and cheer routines with high energy
- Attended community events, charity functions, and promotional appearances
- Interacted with fans and created memorable experiences for spectators
- Had excellent stage presence, showmanship, and ability to engage and entertain a crowd
- Collaborated with players, other entertainment groups, artists, and performers to provide game-day productions
- Had strong teamwork and skills to work well in group settings
- Uphold the team's image and values by maintaining a professional and positive attitude
- Adapted to any situation that could occur by thinking on the spot, including crowd management and emergencies
Education
Some College (No Degree) - Business: Management & Marketing
The Pennsylvania State University
Skills
- Adaptability and Flexibility
- Administration Support
- Collaboration and Teamwork
- Communication Technology
- Conflict Resolution
- Creativity and Innovation
- Data Analysis
- Database Management
- Goal-Driven Performance
- Organization
- Time Management
- Problem-solving
- Research and Analysis
- Employee scheduling
- Calendar management
- Project development
- Work flow planning
- Staff training and mentoring
- Planning and scheduling
- Inventory control
- Public speaking
- Project recordkeeping
- Event planning and execution
- Critical thinking
- Attention to detail
- Travel coordination
- Safety awareness
Hobbies and Interests
- Animals
- Cooking & Baking
- Crafts & Sewing
- Fashion & Trends
- Fitness
- Food
- Music
- Outdoor Activities
- Plants
- Stunt & Tumbling
- Technology
- Travel
- Volunteering
Volunteer Experience
- Firefighter, Emergency Response, Fire Suppression, Traffic Control & Redirection, Medical & EMS Assistance, & Community Outreach, 14 years
- Adolescent Sports Coach, 13 years
- Special Needs Sports Helper, 5 years
- Cheerleading Camps, 11 years
References
References available upon request.
Timeline
House Manager
My Family
07.2024 - Current
Project Coordinator
Rinker Materials Concrete Pipe
12.2023 - Current
Materials Specialist & Administration
Hetrick Manufacturing INC.
01.2023 - 08.2023
Training Coordinator, Event Beverage Catering Service Bartender, & Assistant to Owner
Bubbly Bartending LLC.
01.2021 - 01.2023
Coach of Cheerleading
The Cheer Combine & Various Past Organizations
06.2016 - Current
Lead Bartender & Mixologist
Various Locations
01.2016 - 01.2023
Professional NBA Entertainer - Stunt/Cheerleading Team
The Detroit Pistons | The Boston Celtics
01.2014 - 01.2016
Manager - Sales & Administration
Bowser's Feed Store
01.2007 - 01.2022
Some College (No Degree) - Business: Management & Marketing
The Pennsylvania State University
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