Jessica McConachie
Benton,AR
Summary
Experienced and self-motivated manager with a strong work ethic and proven track record in a high client/patient setting. Efficiently creates and manages schedules, collaborates effectively with insurance companies, and delivers exceptional customer service. Successfully oversees front desk operations and handles various administrative responsibilities.
Overview
16
16
years of professional experience
Work History
Office Manager
Pacific Dental Services
01.2019 - 01.2021
- Handled employee and doctor discrepancies, hiring and dismissal, corrected scheduling, time clock management, opening and closing office
- Handled the audit for the office to ensure that everything is being completed and charged out correctly.
Speciality Benefits Coordinator
Pacific Dental Services
01.2005 - 01.2019
- Expert in coordinating benefits for patients to ensure that they are able to maximize their insurance benefits
- Managed several doctors' schedules and handled incoming and outgoing calls for multiple lines
- Resolved patient calls and problems in a timely manner.
Education
General Education -
Folsom Lake College
Folsom, CAGolden Sierra High School
Certificate - Dental Assisting & Dental X-ray
49er Rop
Auburn, CA06.2004
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
Data Entry
Billing
Insurance verification
Auditing
Epic
Taking X-rays
Dentrix
Community Service
- "We Serve Day" (PDS free dental work), 2011, 2012, 2013, 2014, 2015, 2019
- Girl Scout Troop Leader, 2018, present
Timeline
Office Manager
Pacific Dental Services
01.2019 - 01.2021
Speciality Benefits Coordinator
Pacific Dental Services
01.2005 - 01.2019
Golden Sierra High School
General Education -
Folsom Lake College
Certificate - Dental Assisting & Dental X-ray
49er Rop
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