Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica McCoy

Edmond,OK

Summary

Dynamic HR Manager with a proven track record at Walmart Stores, INC, excelling in problem-solving and employee engagement. Expert in payroll management and compliance, I fostered a motivated workforce through innovative initiatives. Adept at utilizing Microsoft Excel for data analysis, I consistently achieved operational efficiency and enhanced team performance.

Overview

24
24
years of professional experience

Work History

HBA Sales Associate/Online Personal Shopper

Walmart Stores,INC
04.2021 - Current
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

HR Manager

Walmart Stores,INC
04.2014 - 04.2021
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Created and implemented forward-thinking initiatives to improve employee engagement.

Hourly Supervisor

Walmart Stores,INC
04.2001 - 04.2014
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Collected, arranged, and input information into database system.
  • Created and managed project plans, timelines and budgets.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Bachelor of Science - Business And People Management

Bellevue University
Bellevue, NE
06-2025

Skills

  • Problem-solving
  • Goal oriented
  • Multi-tasking strength
  • Time management
  • Proficient in Microsoft Word and Excel
  • Well organized
  • Works well with timelines
  • Highly competitive

Accomplishments

  • Awarded “Employee of the Month” in 2025.
  • Awarded Market HR Associate of the year in 2021.
  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 20 years of service award in 2021.
  • Successfully led the HR team through the COVID 19 pandemic hiring 50+ employees per week.
  • Led employee engagement for a store with 450+ employees.

Timeline

HBA Sales Associate/Online Personal Shopper

Walmart Stores,INC
04.2021 - Current

HR Manager

Walmart Stores,INC
04.2014 - 04.2021

Hourly Supervisor

Walmart Stores,INC
04.2001 - 04.2014

Bachelor of Science - Business And People Management

Bellevue University

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