Jessica McCurry
Lenexa,KS
Summary
- Hardworking professional with proven relationship-building and time-management skills in fast-paced restaurant environments. Successful at handling tables of all sizes, with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. High-energy professional, skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Results-driven Supervisor of Operations known for high productivity and efficient task completion. Specialized in strategic planning, team leadership, and process optimization. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Server
KC Craft & Company
Overland Park, Kansas
11.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Served food and beverages to patrons and confirmed complete orders.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Presented menus and answered questions regarding items.
- Implemented feedback from customers to improve service quality and menu offerings.
- Prepared drinks according to standard recipes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Filled condiments and napkin containers during slack periods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Addressed complaints to kitchen staff and served replacement items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Served food and beverages to patrons and immediately remedied issues with orders.
Preschool Lead Teacher
Lets Grow
Shawnee, Kansas
06.2021 - 10.2024
- Participated in professional development opportunities related to early childhood education practices.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Established indoor and outdoor safe play environments for toddler-age children.
- Instructed children on basic concepts such as colors, numbers, shapes, letters.
- Established positive relationships with parents to ensure open communication regarding their child's progress.
- Read stories to children and taught painting, drawing, and crafts.
- Supervised playground activities during outdoor playtime sessions including monitoring equipment use for safety purposes.
- Encouraged teaching staff to continually improve strategies and maximize student learning.
- Used crowd management techniques to create safe and secure childcare environment.
- Prepared lesson plans based on curriculum objectives set forth by school administrators.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Collaborated with teachers to plan weekly lessons that incorporated various learning styles into each activity.
Resident Assistant
Brooksdale Senior Living
Overland Park, Kansas
09.2017 - 06.2024
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
- Completed routine rounds, checking with residents to meet care needs.
- Conferred with medical personnel to understand backgrounds and needs of residents.
- Maintained clean and well-organized environment for client happiness and safety.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Participated in regular staff meetings with Resident Director.
Education
Bachelor of Arts - Dental Assistant
KU University of Kansas
Lawrence, KS05-2012
High School Diploma -
Washington High School
Kansas City, KS06-2006
Skills
- Menu knowledge
- Food service
- Accurate Order Management
- Wine selection
- Customer feedback
- Sales promotion
- Lesson planning
- Classroom management
- Child development
- Safety protocols
- Parent communication
- Curriculum design
- Behavior management
- Team collaboration
- Conflict resolution
- Creative teaching
- Time management
- First aid certification
- Emergency response
- Meal preparation
- Client engagement
- Process improvement
- Maintenance scheduling
- Feedback implementation
- Patient assessments
- Vital signs collection
- Policy enforcement
- Public speaking
- First aid and CPR
- Effective planning
- Social engagement
- Resident support
- Facilities tour leadership
- Documentation and reporting
- Critical thinking
- Stress management
- Resident engagement
- Administrative support
- Case management
- Crisis intervention
- Policy reinforcement
- Activity planning
- Nursing support
- Patient care
- Inventory management
- Sterilization techniques
- Problem resolution
- Communication skills
- Attention to detail
- Customer service
- Record keeping
- Professional development
- Infection control proficiency
- Patient schedule management
- Restorative procedures
- Dental hygiene
Affiliations
- Creative Writing
- Advocate/Mentor for troubled youth
Timeline
Server
KC Craft & Company
11.2024 - Current
Preschool Lead Teacher
Lets Grow
06.2021 - 10.2024
Resident Assistant
Brooksdale Senior Living
09.2017 - 06.2024
Bachelor of Arts - Dental Assistant
KU University of Kansas
High School Diploma -
Washington High School
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