Jessica Mcdaniel
Rochester
Summary
Dynamic Property Manager with Singh Management Company, adept at enhancing tenant satisfaction and streamlining operations. Proven expertise in leasing and sales, complemented by strong conflict resolution and customer service skills. Successfully managed budgets and fostered team collaboration, ensuring timely maintenance and compliance with regulations. Recognized for innovative solutions in property management.
Overview
20
20
years of professional experience
Work History
Property Manager
Singh Management Company
Auburn Hills
04.2024 - Current
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Managed and oversaw operations, maintenance and administration of properties.
- Drafted and monitored budgets for overall maintenance and operations.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Exercised direct supervision over property staff.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Substitute Teacher/Paraprofessional
Great Lakes Academy Charter School
Pontiac
10.2019 - 06.2023
- Followed Teachers instructions for lesson plan, or created lesson plans if none available
- Recorded attendance according to school procedure
- Assigned homework according to lesson plan
- Supplemented lesson plans with other classroom activities, if time allowed
- Maintained discipline in the classroom and foster a safe, productive learning environment in accordance with school policies
- Complied reports for teacher that includes student attendance, lesson- plan progress, disciplinary actions, and positive developments
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Received recognition for contributions to innovative concepts in classroom instruction.
Leasing Agent
Beztak
Warren
10.2019 - 12.2021
- Building positive relationships with prospective and current tenants
- Overseeing the timely and successful completion of maintenance requests
- Showing properties to prospective tenants and answering relevant questions
- Preparing and executing detailed and legally compliant lease agreements
- Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
Leasing Agent
Princeton Management
Clinton Township
08.2015 - 09.2016
- Showing/Demonstration of models and vacant units
- Prompt follow-up and follow-through on prospects and applicants
- Maintaining accurate and organized lease files and traffic activity reports
- Assisting in lease renewals
- Communicating politely and skillfully with all prospects and residents
- Computing and updating Market Survey Reports
Sales Associate
Macy's
Southfield
08.2005 - 06.2006
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized stockroom shelves according to size, color or style.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Operated a point-of-sale cash register
- Modeled excellent customer service
- Assembled entrees in the deli section
Education
Bachelor of Arts - Sociology/ Anthropology
Oakland University
Rochester Hills, MI05-2025
Skills
- Critical thinking
- Customer service
- Conflict resolution
- Leasing and sales
- Written communication
- Interpersonal skills
- Community engagement
- Team collaboration
- Skilled multi-tasker
- Time management
- Computer proficient: All Microsoft Office tools
- Leadership: An active member of Alpha Omega Co-Ed Christian Fraternity
- Founder/CEO of You Glow Girl! Mentoring Organization
- Author of Diary of A Poet
- Certified Life Coach
Timeline
Property Manager
Singh Management Company
04.2024 - Current
Substitute Teacher/Paraprofessional
Great Lakes Academy Charter School
10.2019 - 06.2023
Leasing Agent
Beztak
10.2019 - 12.2021
Leasing Agent
Princeton Management
08.2015 - 09.2016
Sales Associate
Macy's
08.2005 - 06.2006
Bachelor of Arts - Sociology/ Anthropology
Oakland University
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