Jessica Mcdaniel
Rochester Hills,Michigan
Summary
Experienced in overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilize effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates. With a solid foundation in personal development and client-focused life coaching, knowledgeable in guiding clients towards meaningful life transformations by fostering self-awareness and goal achievement. Demonstrated strong interpersonal and motivational skills to support clients in overcoming challenges and reaching their full potential. As a professional mentor with deep experience in guiding and supporting youth, prioritize team collaboration and adaptability to meet changing needs. Proven ability to foster positive relationships, develop personalized plans, and deliver impactful results. Skilled in communication, conflict resolution, and motivational techniques. Dependable and results-driven.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Property Manager
Singh Management Company
04.2024 - Current
- Managed daily administrative tasks, including tenant relations and rent collections.
- Provided customer service support by responding promptly to inquiries or requests from tenants.
- Investigated complaints, disturbances, and violations and resolved issues.
- Maintained accurate records of all tenant information, including contact details and payment history.
- Coordinated tenant move-in and out processes and orientated new tenants to property.
- Increased Occupancy rate by 10%, resulting in a 97% goal completion.
- Increased sales by a 35% closing rate.
Substitute Teacher, K-12
Great Lakes Academy Charter School
10.2019 - 06.2023
- Collaborated with teachers to develop appropriate lesson plans for specific grade levels
- Planned and implemented engaging lessons to meet the individual needs of students in grades K-12
- Fostered an atmosphere of respect among all members of the learning community
- Identified areas where improvement is needed to help struggling students reach their full potential
- Enforced school rules and regulations while maintaining order within the classroom setting.
- Increased Reading scores 10% with one one-on-one tutoring
- Engaged students weekly teaching and life skill workshop's
Leasing Agent
Beztak
10.2018 - 10.2019
- Arranged showings of available units for prospective tenants using effective sales techniques
- Inspected apartments prior to move-in and upon move-out, documenting any damage or cleanliness issues
- Answered incoming calls regarding available properties, providing detailed information about amenities, location, and pricing options
- Established strong relationships with prospective tenants through professional communication skills
Leasing Agent
Princeton Management Co
08.2015 - 09.2016
- Arranged showings of available units for prospective tenants using effective sales techniques
- Inspected apartments prior to move-in and upon move-out, documenting any damage or cleanliness issues
- Answered incoming calls regarding available properties, providing detailed information about amenities, location, and pricing options
- Maintained a database of qualified prospects for future leasing opportunities
Sales Associate
Macys
08.2005 - 06.2006
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Education
Bachelor of Arts - Sociology/ Anthropology
Oakland Univeristy
Rochester Hills, MI05-2025
Skills
- Strategic Decision Making
- Service-Oriented Communication
- Conflict resolution
- Leasing and sales
- Written communication
- Interpersonal skills
- Community Involvement
- Team collaboration
- Effective Multi-Tasking
- Deadline Compliance
- Computer proficient: All Microsoft Office tools
- Active Participation in Fraternity Leadership
Accomplishments
- Maintained occupancy rate at 100% for 3 months.
- Increased occupancy rates from 80% to 95% in 6 months.
- Increased sales by a closing rate fo 40%
- Recognized by Great Lakes Academy as an excellent substitute.
- Took all offered shifts to maintain coverage for students
- Awarded Teacher of the Month at Great Lakes Academy
- Increased state Reading Scores 10% with consistent one-on-one tutoring
- Founder of Non profit You 'Glow" Girl Mentoring Organization
- Published Author and Poet of book "Diary of A Poet"
Certification
- Certified Life Coach, Transformation Academy - May 2021
Timeline
Property Manager
Singh Management Company
04.2024 - Current
Substitute Teacher, K-12
Great Lakes Academy Charter School
10.2019 - 06.2023
Leasing Agent
Beztak
10.2018 - 10.2019
Leasing Agent
Princeton Management Co
08.2015 - 09.2016
Sales Associate
Macys
08.2005 - 06.2006
Bachelor of Arts - Sociology/ Anthropology
Oakland Univeristy
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